Print | Edit this listing

BMW of Fairfax Sales Reviews

  • 8427 Lee Hwy
  • Fairfax, VA 22031 (map)
  • (888) 707-2026
  • Chat with Dealer
Sort By:
Sales Rating Smooth as butter Written by razzzzz on 11/17/14 10:15:10 AM PST
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

I bought a used car from BMW of Fairfax on 11/15/14, and couldn't be more happy with the experience. The Client Advisor who sold me the car, Alex, is fantastic. No sales pitch. I don't make a purchase unless I understand the deal completely. There isn't much haggling involved, unless you count the a...
Read the full review

Sales Rating BMW 5 Series purchase experience Written by Happy_5_Series on 11/10/14 07:51:54 PM PST
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

I order and purchased a BMW 5 series from Fairfax BMW with the great assistance of my sales professional Abed. Abed's expertise and recommendations were superb. He answered each and every one of my dozens of questions. He walked me through the ordering process and ensured that I was happy at each...
Read the full review

Sales Rating Bmw Fairfax - Alex Z Written by Bmw328conv on 08/24/14 02:20:51 PM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

Alex was professional. Difficult to haggle with but I think the car was fairly valued. Confident, clear and not pushy in any way. Good brand, good firm, good quality...
Read the full review

Sales Rating Switch and Bait, Unprofessional Written by dgd3 on 07/27/14 10:44:08 AM PDT
Recommend this dealer? No Purchased a vehicle from this dealer? No

If only I could select negative stars...here is a case of bait and switch and stereotypical car salesman behavior. We made an appointment to close a deal after receiving a quote from BMW of Fairfax via email. We made sure to also confirm the quote twice on the phone. Upon arrival at the dealership,...
Read the full review

Dealer Response

Hi there, I want to thank you for choosing BMW of Fairfax and for taking the time to provide us with your feedback. Customer service is our number one concern and as a valued customer you satisfaction is very important to us. We pride ourselves on explaining ... Read more

All Comments (1)
Sales Rating HIGHLY RECOMMEND KURT R Written by johnjacob3 on 07/03/14 03:57:06 PM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? No

I strongly urge you to get a quote on any new car from BMW of Fairfax. I worked with Kurt R, and he is a very straightforward, honest and well-informed sales person. After getting quotes on a new, factory order BMW 335i, BMW of Fairfax was significantly lower than any other price. Kurt was politely ...
Read the full review

ADVERTISEMENT
ADVERTISEMENT
Have a question? We're here to help!
Chat*
Chat online with us
Email
Email us at help@edmunds.com
*Available daily 8AM-5PM Pacific
Phone*
Call us at 855-782-4711
SMS*
Text us at ED411