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First Team Honda Service Reviews

  • 3444 Western Branch Blvd
  • Chesapeake, VA 23321 (map)
  • Chat with Dealer
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Service Rating Good Service, Bad collaboration By jpl572103 on 07/24/13 07:17:14 PM PDT
Recommend this dealer? No

Assistant Service Manager Craig, took care of my problem. Even though he was stuck because of Honda, he still did his job. Also Kent the mechanic, did his job. Shame on Honda. They confessed to me that the transmission has a problem and Engineers are working on a fix.. Craig said that he can't fix ...
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Older Reviews (over 2 years old)

The following reviews are over two years old - their ratings are not used to calculate the dealer's current aggregated ratings.

Service Rating Customers beware By rogerrabbit1 on 06/22/09 12:00:00 AM PDT
Recommend this dealer? No

We brought in our 2003 Honda Pilot for a timing belt change as the dealer quoted a reasonable fee. The service fees quickly racked up (new motor mounts to pass inspection??). $1400 later the car is ready. On a trip outside the area I discover that the oil dipstick tube is not secure and is wobbling ...
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Service Rating 2008 Accord Steering By bbrowncods on 04/08/09 12:00:00 AM PDT
Recommend this dealer? No

Let me see, how can I say this gently: They suck. Do you ever feel like some places are so bad that you can't even be mad at them and you just feel sorry for them because they can't help it? Well this is such a place. I'll just list the issues. 1. I had to diagnose a bad steering rack for them ...
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