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Pohanka Lexus of Chantilly Service Reviews

  • 13909 Lee Jackson Hwy
  • Chantilly, VA 20151 (map)
  • (877) 365-6520
  • Chat with Dealer
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Service Rating Great Experience with James By bdav1 on 12/18/14 11:22:50 AM PST
Recommend this dealer? Yes

I had another great experience with my service advisor James. I came in for a service and an issue with my keyless entry. Prior to dropping my car off he had me explain my issue with Jeff from the shop and he was extremely friendly and understood the problem I was having. James did a great job keepi...
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Service Rating good service By kidrocklvr84 on 10/22/14 12:08:17 PM PDT
Recommend this dealer? Yes

I just took my car here for the first time and had no problems at all. Gianluca was my service advisor and he was so attentive. Will definitely recommend d.
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Service Rating Great service experience By 06lex on 09/21/14 07:49:06 PM PDT
Recommend this dealer? Yes

I have been having issues with moisture in both of the headlights on my 06 Lexus rx400h. I brought my vehicle to the Pohanka Lexus service department on Sunday Sept 21 at 7:30pm. I was greeted by Lorenzo G. I explained the situation with my vehicle and he quickly got the shop foreman to come out and...
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Service Rating Mr. B. is amazing! By MakingTack on 09/16/14 09:29:16 AM PDT
Recommend this dealer? Yes

I have never met a more honest service consultant. Everything that he told me was right on about prices and timeframes. I even got a loaner car. I've never been so impressed by a dealership in my life.
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Service Rating Great service and staff By lovemylexus3 on 08/30/14 02:44:07 PM PDT
Recommend this dealer? Yes

I have been bringing my Lexus to this dealership for a couple of years and have always had great service. My advisor, John B is always ready to greet me and is very efficient. I've never had any problems with getting my car back or they offer a loaner. Love the hours.
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