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Pohanka Lexus of Chantilly Service Reviews

  • 13909 Lee Jackson Hwy
  • Chantilly, VA 20151 (map)
  • (877) 365-6520
  • Chat with Dealer
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Service Rating good service By kidrocklvr84 on 10/22/14 12:08:17 PM PDT
Recommend this dealer? Yes

I just took my car here for the first time and had no problems at all. Gianluca was my service advisor and he was so attentive. Will definitely recommend d.
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Service Rating Great service experience By 06lex on 09/21/14 07:49:06 PM PDT
Recommend this dealer? Yes

I have been having issues with moisture in both of the headlights on my 06 Lexus rx400h. I brought my vehicle to the Pohanka Lexus service department on Sunday Sept 21 at 7:30pm. I was greeted by Lorenzo G. I explained the situation with my vehicle and he quickly got the shop foreman to come out and...
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Service Rating Mr. B. is amazing! By MakingTack on 09/16/14 09:29:16 AM PDT
Recommend this dealer? Yes

I have never met a more honest service consultant. Everything that he told me was right on about prices and timeframes. I even got a loaner car. I've never been so impressed by a dealership in my life.
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Service Rating Great service and staff By lovemylexus3 on 08/30/14 02:44:07 PM PDT
Recommend this dealer? Yes

I have been bringing my Lexus to this dealership for a couple of years and have always had great service. My advisor, John B is always ready to greet me and is very efficient. I've never had any problems with getting my car back or they offer a loaner. Love the hours.
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Service Rating Great Service By ameetaks on 08/28/14 11:54:45 AM PDT
Recommend this dealer? Yes

I always receive outstanding service from Lexus of Pohanka. From the minute we took the car off the lot, to all of the repairs, and maintenance, James M has been an amazing representative guiding us through the process. I will definitely refer him to any of our family and friends, and as having 2 le...
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