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Ourisman Chantilly Toyota Scion Service Reviews

  • 4135 Auto Park Cir
  • Chantilly, VA 20151 (map)
  • Chat with Dealer
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Older Reviews (over 2 years old)

This dealer does not have any current reviews. The following reviews are over two years old - their ratings are not used to calculate the dealer's current aggregated ratings.

Service Rating Promises Kept By monicalova on 06/16/11 09:32:23 PM PDT
Recommend this dealer? Yes

The Sales Manager, Arlo Guthrie, made promises which service staff fulfilled. Appointment time honored, essentially brand new free loaner car ready to go, telephone communication from service department to keep me posted and excellent work delivered on time. Could not be happier. Second car from thi...
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Service Rating Average service By flyguybob on 03/24/10 12:00:00 AM PDT
Recommend this dealer? No

After arriving at Ourisman Chantilly Toyota Service, which is around the back, we pulled into a garage area and were serviced in order. The service manager was really nice and well dressed.We were told that the vehicle would be ready in a day or two. We will see if the maintenance performed actual...
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Comments (2)
Service Rating Avoid them unless you like louse service By backstreetmon on 08/28/07 12:00:00 AM PDT
Recommend this dealer? No

On December 29, 2006, I took my Sequoia to Ourisman Chantilly Toyota for an oil change and tire rotation. After picking up the vehicle (I was called and informed that the vehicle was ready), I determined when I arrived at home that evening that the work was never done. The next day, I called and spo...
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