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Ourisman Chantilly Kia Service Reviews

  • 4105 Auto Park Cir
  • Chantilly, VA 20151 (map)
  • Chat with Dealer
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Service Rating Dis-respectful and arrogant Sales Representative By bonnyj on 12/23/12 05:37:33 PM PST
Recommend this dealer? No

We had 2 visits to this dealer and both the times we were depressed by the attitude of Mr. Purcell J. The attitude is really sad for a dealer salesperson. A question like "Were you not listening?" is too arrogant and disrespectful to a customer. I am surprised that I just walked out of the dealershi...
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Dealer Response

On behalf of the entire team at Ourisman Kia, I would like to apologize for your experience. This type of customer service is unacceptable for our standards. We would like to further understand what happened as it helps us to grow as a dealership. Would you be... Read more

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