We had 2 visits to this dealer and both the times we were depressed by the attitude of Mr. Purcell J. The attitude is really sad for a dealer salesperson. A question like "Were you not listening?" is too arrogant and disrespectful to a customer. I am surprised that I just walked out of the dealership without giving the person a piece of my mind. The sales representative needs to be more calm and respectful of a customer. I will make sure that all my colleagues and friends I know are made aware of this person and the dealership where he works. I will definitely buy a new Kia Optima this Christmas. But it will definitely not be at this Dealership.
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