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Moore Cadillac of Dulles Service Reviews

  • 25450 Pleasant Valley Rd
  • Chantilly, VA 20152 (map)
  • Chat with Dealer
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Service Rating Great Service Advisor and Service By TheKoob on 11/25/14 10:01:12 AM PST
Recommend this dealer? Yes

As usual, Don Kelly provided outstanding service and went out of his way to accommodate me. I cannot say enough about him and the service he has provided me over the past eight going on nine years. Of course, the work performed was of Moore's usual high quality, too.
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Dealer Response

We appreciate the time it took for you to share your experience with us. Your glowing review is a reflection of our intense dedication to going the extra mile to please our guests. It is wonderful to know that Don Kelly was able to show you what Moore Cadillac... Read more

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Service Rating Moore's experience has made me a Cadillac man for life By ELBailey10 on 09/02/14 05:40:15 AM PDT
Recommend this dealer? Yes

I love the service I receive at Moore's Cadillac. The wait wasn't too long but it was over an hour, a few snacks for the waiting customers would be great. The dealership isn't exactly within walking distance to any restaurants and even Dodge dealerships over their clients chips and sodas free of c...
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Dealer Response

Thank you so much for taking the time to write such great feedback. Our primary focus is to provide each and every customer with exceptional service, and I am extremely happy to hear that you were so pleased with the service you received during your recent vis... Read more

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Service Rating Great customer service By gsxr325 on 08/09/14 10:00:42 AM PDT
Recommend this dealer? Yes

Everyone is very professional and courteous, I had a great experience. Most importantly, the services performed on my vehicle were completely on a timely manner and to my satisfaction.
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Dealer Response

Thank you for taking the time to write this great review! We work very hard to ensure that each of our customers is 100% satisfied with the Moore Cadillac experience, and I'm thrilled that your visit was so positive. We appreciate your business and look forwar... Read more

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Service Rating Moore Service By JackMB on 08/01/14 01:00:23 PM PDT
Recommend this dealer? Yes

I have always received excellent and prompt service. David C. has always been helpful and knowledgeable of the kind of service I have needed.
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Dealer Response

Thank you for writing this great review, Jack! I'm happy to hear that David has consistently provided you with the outstanding customer service we strive to deliver to each of our guests. We're thankful for your repeat business! Please let us know if there's a... Read more

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Service Rating Moore Cadillac By wilkinsrc on 07/15/14 06:40:23 AM PDT
Recommend this dealer? Yes

I had a side view mirror replaced and the shield painted. (Someone had damaged it in a parking lot.) It was done perfectly, within the estimate, and as always in a friendly timely manner. Once again I went home with a freshly washed SRX.
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Dealer Response

Thank you for writing this great review! I'm happy to hear that our team has consistently provided you with the top-notch service we strive to deliver to each of our guests. We're thankful for your repeat business! Please let us know if there's anything else w... Read more

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