Fair Oaks Chrysler Jeep Dodge Ram Service Reviews
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Fair Oaks Chrysler Jeep Dodge Ram Service Reviews

  • 4170 Auto Park Cir
  • Chantilly, VA 20151 (map)
  • Chat with Dealer

Service Reviews

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Service Rating Awful Service Department By BethM2015 on 11/04/15 06:10:27 AM PST
Recommend this dealer? No

I have been using Jeep dealers for service on my vehicles for over twenty years and I have always received great customer service, but yesterday that changed at Fair Oaks Jeep in Chantilly. I made my appointment several days in advance for routine maintenance, alignment, repair of several recall it...
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Service Rating Most frustrating service department By frustrated95 on 11/21/14 05:43:51 PM PST
Recommend this dealer? No

First off I never write reviews, but I am so frustrated with this dealership, I felt the need to warn folks. This is the third time we have had our Jeep serviced at this dealership. We purchase our vehicle here and had "free oil changes" we were using. I must say that each time the experience ha...
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Service Rating Will never use this dealer again. By boriskorol on 10/24/14 08:49:46 AM PDT
Recommend this dealer? No

Called service department to schedule work to be done on recalls H19, N23, and P41 for my Commander. I was assured by the person on the phone that work will take no more than one hour and I could stay and wait before the work is complete. When I showed up in the morning two days later a person at th...
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Older Reviews (over 2 years old)

The following reviews are over two years old - their ratings are not used to calculate the dealer's current aggregated ratings.

Service Rating They were cheating. By looklook on 02/27/13 01:13:27 PM PST
Recommend this dealer? No

Last November, I went to this dealer to flush the power steer fluid of my 06 town & country. After a diagnosis, they told me that my power steer was leaked and had to be replaced with more than $1100. I asked them to show me the leakage and I couldn't believe my eyes because if it were leaked, ther...
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Service Rating Great recovery By victorddsr on 12/09/10 11:58:25 AM PST
Recommend this dealer? No

General manager refunded my money and was very nice.
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Comments (2)
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