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Fair Oaks Chrysler Jeep Dodge Ram Service Reviews

  • 4170 Auto Park Cir
  • Chantilly, VA 20151 (map)
  • (888) 528-8097
  • Chat with Dealer
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Service Rating They were cheating. By looklook on 02/27/13 01:13:27 PM PST
Recommend this dealer? No

Last November, I went to this dealer to flush the power steer fluid of my 06 town & country. After a diagnosis, they told me that my power steer was leaked and had to be replaced with more than $1100. I asked them to show me the leakage and I couldn't believe my eyes because if it were leaked, ther...
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Older Reviews (over 2 years old)

The following reviews are over two years old - their ratings are not used to calculate the dealer's current aggregated ratings.

Service Rating Great recovery By victorddsr on 12/09/10 11:58:25 AM PST
Recommend this dealer? No

General manager refunded my money and was very nice.
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Comments (2)
Service Rating AVOID THIS PLACE AT ALL COSTS!!! THESE PEOPLE ARE [violative content deleted]! By tony20151 on 12/08/10 12:00:00 AM PST
Recommend this dealer? No

AVOID THIS PLACE AT ALL COSTS!!! BEWARE!!! The service advisors and techs could not find the problem to my Dodge. Instead, of honoring their inability to remediate my problem, they charged me for time loss on their behalf. When I asked for a possible fix and or diagnosis of the on going issue, they ...
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Service Rating So far so good By 6greyhounds on 05/25/10 12:00:00 AM PDT
Recommend this dealer? No

I bought my Chrysler from a dealer that was closed so Fair Oaks was the closest to me. I have had it in twice for work (adding some toys and routine maint) and have been very pleased. No surprises, my service advisor took the time to explain everything to me and I have been happy with the results....
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Service Rating My Jeep Commander leaks and they can't fix it! By rahosk on 01/16/09 12:00:00 AM PST
Recommend this dealer? No

I bought a Jeep Commander from them 3 years ago. Since then, it has been in the shop 5 times for water leaking into the passenger compartment, most recently last week. They don't seem to be able to fix it. Now I'm stuck with a leaky $30,000 Jeep Commander that I can't use when it rains. I found t...
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