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Fair Oaks Chrysler Jeep Dodge Ram Sales Reviews

  • 4170 Auto Park Cir
  • Chantilly, VA 20151 (map)
  • (888) 249-4259
  • Chat with Dealer
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Sales Rating Horrible dealership Written by Bwood856 on 08/17/14 04:19:17 PM PDT
Recommend this dealer? No Purchased a vehicle from this dealer? No

Purchased a used car and was assured it had never been painted or been in an accident. When I put a coat of wax on the vehicle I noticed the hood had been repainted and there was overspray on the roof and trunk. Dealership has done nothing to correct the issue. Would never purchase or do business wi...
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Sales Rating Poor Service Written by JeepOwner1234 on 05/19/14 07:55:49 AM PDT
Recommend this dealer? No Purchased a vehicle from this dealer? No

While I am happy with the car I purchased, I am dissatisfied with the service I received. When I purchased the car, the dealership had misplaced the second set of keys and the owners manual. I was asked to drive back out from dc to pick up both the next weekend. When I got to the dealer they had ne...
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Sales Rating Value your business Written by RichmondJ on 02/06/14 05:13:56 PM PST
Recommend this dealer? No Purchased a vehicle from this dealer? No

I was offered a price for a specific stock number and drove from Richmond only to be told that there was a mistake and that they would not honor their quote. I understand mistakes can happen, but their lack of problem resolution, poor customer service, and general blame shift has caused me to write ...
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Older Reviews (over 2 years old)

The following reviews are over two years old - their ratings are not used to calculate the dealer's current aggregated ratings.

Sales Rating Up front--no surprises Written by 6greyhounds on 05/25/10 12:00:00 AM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

I purchased a 2010 Grand Caravan SXT on the 23rd of May. After a test drive (took it home to show the wife) my sales person and I sat down with the sales manager. He showed me the MSRP and invoice, took 2500 off the invoice for rebates and special financing and gave me a fair price (according to K...
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Sales Rating Don't Believe Their Website Written by exnyman on 08/07/08 12:00:00 AM PDT
Recommend this dealer? No Purchased a vehicle from this dealer? Yes

I was really excited after seeing a great deal advertised on their website. I test drove a new Jeep and was really pleased with the vehicle. The sales rep wasn't the most knowledgeable, that should have clued me in right then, but I was polite and patiently waited for the rep to retreive answers t...
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