Fair Oaks Chrysler Jeep Dodge Ram Sales Reviews Dealerships
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Fair Oaks Chrysler Jeep Dodge Ram Sales Reviews

  • 4170 Auto Park Cir
  • Chantilly, VA 20151 (map)
  • Chat with Dealer
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Sales Reviews

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Sales Rating A disappointing experience to say the least Written by HannibalBarca on 04/15/15 11:41:16 AM PDT
Recommend this dealer? No Purchased a vehicle from this dealer? No

Disappointed is an understatement -- wish I had read these reviews before wasting my time with this dealership. Looked and test drove several vehicles trying to decide on one that matched my needs. Nothing on the lot was a match, but we found a near perfect match at another dealership about 150 mi...
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Sales Rating Terrible, Dishonest Dealership Written by carbuyer255 on 10/04/14 12:32:04 PM PDT
Recommend this dealer? No Purchased a vehicle from this dealer? Yes

I had the worst experience I've ever had purchasing a new vehicle at Fair Oaks Motors. I drove an hour to purchase a vehicle that I saw on-line, but once I got there, they wouldn't give me the price I was told over the phone. That vehicle actually had multiple scratches on it, so I decided to purcha...
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Sales Rating Horrible dealership Written by Bwood856 on 08/17/14 04:19:17 PM PDT
Recommend this dealer? No Purchased a vehicle from this dealer? No

Purchased a used car and was assured it had never been painted or been in an accident. When I put a coat of wax on the vehicle I noticed the hood had been repainted and there was overspray on the roof and trunk. Dealership has done nothing to correct the issue. Would never purchase or do business wi...
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Sales Rating Poor Service Written by JeepOwner1234 on 05/19/14 07:55:49 AM PDT
Recommend this dealer? No Purchased a vehicle from this dealer? No

While I am happy with the car I purchased, I am dissatisfied with the service I received. When I purchased the car, the dealership had misplaced the second set of keys and the owners manual. I was asked to drive back out from dc to pick up both the next weekend. When I got to the dealer they had ne...
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Sales Rating Value your business Written by RichmondJ on 02/06/14 05:13:56 PM PST
Recommend this dealer? No Purchased a vehicle from this dealer? No

I was offered a price for a specific stock number and drove from Richmond only to be told that there was a mistake and that they would not honor their quote. I understand mistakes can happen, but their lack of problem resolution, poor customer service, and general blame shift has caused me to write ...
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