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Brown's Chantilly Mazda Service Reviews

  • 4155 Auto Park Cir
  • Chantilly, VA 20151 (map)
  • (888) 582-5119
  • Chat with Dealer
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Service Rating Thanks for nothing...literally By mikeymike22 on 12/26/12 12:56:20 PM PST
Recommend this dealer? No

I took my 2010 Mazda3 in to have a suspicious noise looked at. I had 33,000 miles on the car and the warranty was coming due soon. I had my brother-in-law give a brief diagnosis of the noise (a mechanic, but who doesn't "know a guy"?). I took the car in, relayed the possible problem and waited for t...
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Service Rating Great service! By lmlb on 06/28/12 12:19:22 PM PDT
Recommend this dealer? Yes

I have always had positive experiences at Brown's Chantilly Mazda. Even though it is not the closest place to me, I still prefer to go there for oil changes and other repairs. They have a great waiting area, including an area for children. Service is fast, so I almost always wait for my car. On the ...
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Older Reviews (over 2 years old)

The following reviews are over two years old - their ratings are not used to calculate the dealer's current aggregated ratings.

Service Rating DOESN'T GET ANY BETTER By 1nova on 02/22/12 12:05:31 PM PST
Recommend this dealer? Yes

Service advisor Alan Pinter was expecting me...had a car rental waiting (their expense), kept me apprised of status of repair...did what was promised! What more could you ask for?
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Service Rating EXCELLENT CUSTOMER SERVICE By 1nova on 01/28/12 08:29:33 PM PST
Recommend this dealer? Yes

Alan was my service writer...friendly and professional...finally resolved a warranty issue that had been "fixed" NUMEROUS x's at 3 different dealers...and never worked right. No one spent the time needed to find the electrical problem that kept the drivers seat heater from working properly. Chaz wa...
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Service Rating Best Possible Service Experience By mathusila on 10/10/11 06:44:31 AM PDT
Recommend this dealer? Yes

I take my 2010 Mazda6 only to Brown's Chantilly. I have always been treated well and for a very few repairs that were not routine, the problem was fixed and has stayed that way. Currently, Joon is the Svc desk person I have dealt with. He's very conscientious, and someone you can count on to follow ...
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