Passport MINI of Alexandria
Back to Sales Reviews
Dealership Sales Review
sales Rating
The Most Amazing Buying Experience!!!!!!!!!!!!!!!
Written by 09/16/2014
onMy husband and I had been looking at purchasing a Mini for number of years, but due to our family size we decided against it. Then one summer evening, my cousin dropped by with her new Mini Convertible, which she had purchased from Mini of Alexandria via Motoring Advisor, Mike H. Her new car and her buying experience ignited the passion in me and we decided to schedule a visit. After all, these days we are empty nesters and we decided to use the principle "YOLO!" From the moment we walked in the door of the dealership, we were treated with respect and excellent customer service! Mike inquired about our wants, needs, price range, etc. and then showed us a number of vehicles to choose from and the inventory was plenty that weekend. We then test drove the vehicle of my dreams (Mini Roadster Convertible) and the drive was so much fun!!! I never knew how much fun driving could be!!! Mike was patient and he allowed us to discuss what we wanted to do without any pressure tactics! It was stress free!!! Once we decided on our car, he introduced us to the Business Manager, Andrew L.! He too, provided excellent customer service throughout the entire financing process. He was patient and listened to what terms we wanted, etc. The entire experience was so amazing that two months later we decided to purchase a new Mini for my husband!! Needless to say, we knew exactly where to go and the advisor we wanted to handle our next purchase!!! We not only are enjoying our new cars, but in the process have made new great friends!!! We highly recommend you request to speak to Mike H., Motoring Advisor, if you are looking to purchase a new vehicle!!! This was the most amazing purchasing experience!!!! BTW, my husband purchased the Mini Countryman, which Mike found for us based on our specifications!!! He's the best!!! Thanks Mike & Andrew (Andy)! We love you guys!!! Ms. D
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes