Passport Infiniti of Alexandria Service Reviews Dealerships
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Passport Infiniti of Alexandria Service Reviews

  • 160 S Pickett St
  • Alexandria, VA 22304 (map)
  • (888) 242-3351
  • Chat with Dealer
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Service Reviews

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Service Rating Consistently great service By RichardMuth on 03/17/15 09:12:56 AM PDT
Recommend this dealer? Yes

I was down with a knee replacement & got it dropped for an electrical issue. It was taken care of, & they also performed my periodic service without being asked because I was within a few hundred miles of needing, saving me a trip. The car is rock solid, handles better than my prior Porsche, has p...
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Service Rating A Commitment to Excellence and Customer Satisfaction By brian_w1 on 01/14/15 02:38:46 PM PST
Recommend this dealer? Yes

I recently brought my Q50 in for a routine electronic recall. As always, the service staff was courteous, professional, and well-informed. They alerted me to two other service-related issues on which I had not received informational mailings and promptly committed to taking care of everything at t...
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Service Rating Great Service By siraaj33 on 01/09/15 08:16:39 AM PST
Recommend this dealer? Yes

Took my car in for service to have a battery drain issue looked at. Upon arriving i was greeted by Eddie from service (really nice guy) and he took my information and issue i was having. He immediately told me it would be a day or two to check my car and provided me with a loaner and sent me on my w...
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Service Rating Warranty Service By mikemmmmmmm on 10/21/14 08:59:33 AM PDT
Recommend this dealer? Yes

I have an extended warranty on an M35, this is the first time I have ever used it. I was pleasantly surprised at how easy the entire process was to complete. They even washed the car. Even though I did not purchase the car or warranty from this dealer they still treated me very well. They provid...
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Service Rating Great as always By Ifiniti80 on 10/11/14 03:54:05 PM PDT
Recommend this dealer? Yes

The Passport Ifiniti service team is friendly, prompt and helpful- as always. Been having cars serviced at Passport for over 6 years and I have never had reason to think they are anything but stellar
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