Print | Edit this listing

Passport Infiniti of Alexandria Service Reviews

  • 160 S Pickett St
  • Alexandria, VA 22304 (map)
  • (888) 242-3351
  • Chat with Dealer
Sort By:
Service Rating Warranty Service By mikemmmmmmm on 10/21/14 08:59:33 AM PDT
Recommend this dealer? Yes

I have an extended warranty on an M35, this is the first time I have ever used it. I was pleasantly surprised at how easy the entire process was to complete. They even washed the car. Even though I did not purchase the car or warranty from this dealer they still treated me very well. They provid...
Read the full review

Service Rating Great as always By Ifiniti80 on 10/11/14 03:54:05 PM PDT
Recommend this dealer? Yes

The Passport Ifiniti service team is friendly, prompt and helpful- as always. Been having cars serviced at Passport for over 6 years and I have never had reason to think they are anything but stellar
Read the full review

Service Rating Service my G35 S By Alfredo24 on 10/12/13 09:03:36 AM PDT
Recommend this dealer? Yes

I called for emergency service and was asked to bring my car inmediately. As usual, I received courteous and prompt service. The problem was fixed as promised. Jon and Ken always go the extra mile to keep customers satisfied.
Read the full review

Service Rating I only let Passport Infiniti touch my vehicle By alexkz on 02/06/13 09:42:27 PM PST
Recommend this dealer? Yes

The entire service department is a pleasure to work with. Booking service appts online is a breeze . Service staff always explains repairs neeeded immediately & provide you information to budget for future maintenance items. Extremely pleasant staff to work. This store gets a 10 star rating .
Read the full review

Older Reviews (over 2 years old)

The following reviews are over two years old - their ratings are not used to calculate the dealer's current aggregated ratings.

Service Rating worst place for service By mpop on 06/02/11 02:04:23 PM PDT
Recommend this dealer? No

I have brought my new purchased car, 2005 FX35, for a routine post purchase inspection at the Passport Infinity of Alexandria, VA. The only repairs that I requested were related to 2 door actuators malfunctioning and one window control switch. Unfortunately the car was returned to me with additional...
Read the full review

ADVERTISEMENT
ADVERTISEMENT
Have a question? We're here to help!
Chat*
Chat online with us
Email
Email us at help@edmunds.com
*Available daily 8AM-5PM Pacific
Phone*
Call us at 855-782-4711
SMS*
Text us at ED411