Passport Infiniti of Alexandria Service Reviews
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Passport Infiniti of Alexandria Service Reviews

  • 160 S Pickett St
  • Alexandria, VA 22304 (map)
  • (888) 242-3351
  • Chat with Dealer

Service Reviews

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Service Rating Excellent experience as usual By carfear1 on 11/19/15 09:37:24 AM PST
Recommend this dealer? Yes

Highly recommend Passport's service. My Q50 is basically problem-free so I had routine oil change/tire rotation service. My service advisor Jon, who is a true professional, made sure all fluids were checked and handled a recall item I wasn't even aware of. I hate dealing with cars and typically f...
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Service Rating Excellent Service By kja21 on 05/17/15 12:07:40 PM PDT
Recommend this dealer? Yes

Passport Infiniti has an excellent service department. I've used other places like Jiffy Lube, but there is no comparison in the quality of service.
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Service Rating Consistently great service By RichardMuth on 03/17/15 09:12:56 AM PDT
Recommend this dealer? Yes

I was down with a knee replacement & got it dropped for an electrical issue. It was taken care of, & they also performed my periodic service without being asked because I was within a few hundred miles of needing, saving me a trip. The car is rock solid, handles better than my prior Porsche, has p...
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Service Rating A Commitment to Excellence and Customer Satisfaction By brian_w1 on 01/14/15 02:38:46 PM PST
Recommend this dealer? Yes

I recently brought my Q50 in for a routine electronic recall. As always, the service staff was courteous, professional, and well-informed. They alerted me to two other service-related issues on which I had not received informational mailings and promptly committed to taking care of everything at t...
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Service Rating Great Service By siraaj33 on 01/09/15 08:16:39 AM PST
Recommend this dealer? Yes

Took my car in for service to have a battery drain issue looked at. Upon arriving i was greeted by Eddie from service (really nice guy) and he took my information and issue i was having. He immediately told me it would be a day or two to check my car and provided me with a loaner and sent me on my w...
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