Ourisman Ford Lincoln Service Reviews
ADVERTISEMENT
Print | Edit this listing

Ourisman Ford Lincoln Service Reviews

  • 6129 Richmond Hwy
  • Alexandria, VA 22303 (map)
  • Chat with Dealer

Service Reviews

Sort By:
Service Rating Excellent Staff! By TBlackburn39 on 04/30/16 09:40:44 AM PDT
Recommend this dealer? Yes

I am always satisfied with the service and customer experience at the Ourisman Ford location in Alexandria, VA. They are professional, courteous, and address my vehicle issues timely. They confirm that I am satisfied with the services I receive before I leave the premises.
Read the full review

Service Rating Excellent service at Ourisman Ford! By JenniferA47 on 04/29/16 06:06:31 AM PDT
Recommend this dealer? Yes

Roberto and his tech team were great as usual! They took care of my Explorer's inspection, tire rotation, oil and filter change, and fixed my front guard shield, all in 1.5 hours, including a car wash. And, the complimentary Starbucks coffee and Krispy Kreme donuts were delicious. You can't beat tha...
Read the full review

Service Rating Fantastic Customer Service Department Service By Twiggiec on 04/27/16 07:53:29 AM PDT
Recommend this dealer? Yes

I was extremely happy with the customer service that I received this time. I called on the off chance that I could get a same day appointment for an oil change and they made the appointment with courtesy and no hesitation. I fully expected to be told there weren't any appointments available and wo...
Read the full review

Dealer Response

We work hard to make your visit with us as convenient and simple as possible for you, Twiggiec! We understand it is a big decision where you purchase your car from and we are grateful to have been chosen! Thank you again for your business and we look forward t... Read more

All Comments (1)
Service Rating Recent work By Mustang201482 on 04/24/16 01:06:34 PM PDT
Recommend this dealer? Yes

I was seen promptly and done quickly and everything was done to satisfaction
Read the full review

Service Rating Oil change and state vehicle safety inspection for F-150 By RoadReptile on 04/22/16 01:15:37 PM PDT
Recommend this dealer? Yes

I took my truck to Ourisman Ford for an oil change and state vehicle safety inspection at around 7 am. The service representative (Patrick Costello) greeted me when I arrived. Though I didn't have an appointment, he still was able to check me in and advise me when the state inspector would be in to ...
Read the full review

ADVERTISEMENT

Other Vehicles to Consider

ADVERTISEMENT
ADVERTISEMENT
ADVERTISEMENT