Ourisman Ford Lincoln Service Reviews
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Ourisman Ford Lincoln Service Reviews

  • 6129 Richmond Hwy
  • Alexandria, VA 22303 (map)
  • Chat with Dealer

Service Reviews

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Service Rating Dealers Attitudes By Jamjam1 on 06/25/16 07:56:58 AM PDT
Recommend this dealer? No

I purchased a Mustang in 2015. Along with the purchase I also purchased the extended warranty. I have yet to receive the warranty coupon book. Every time I attempt to get service from your dealership, I feel as though my business was not appreciated because I was told if I needed service I could get...
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Service Rating Second to None By drainey77 on 06/22/16 08:54:43 AM PDT
Recommend this dealer? Yes

Been taking my 2006 Grand Marquis to the Richmond Hwy, Alexandria VA location for 10yrs and have ALWAYS experienced nothing less than exceptional service from the respect given by the staff to the service rendered on my car every time. I moved to MD 3yrs ago and STILL prefer to take my car to the V...
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Service Rating Outstanding Customer Service By Fourmama4 on 06/19/16 05:56:11 PM PDT
Recommend this dealer? Yes

I travel from Haymarket VA due to the outstanding customer service I receive from Patrick Costello. He is always helpful, knowledgeable and timely in all aspects. I appreciate his continued professionalism and awesome delivery of quality work.
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Service Rating Extremely trust my service advisor at Ourisman Lincoln. By ShowmeDuke on 06/17/16 03:55:40 PM PDT
Recommend this dealer? Yes

We have been going to this dealer for more than 10 years and have purchased several vehicles from Maxx, and we have always chose Ourisman Lincoln for service. We trust our service advisor, Pat and the Service Manager, Janet. They have always worked with us and provided honest assessments and are g...
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Service Rating Quick service (change oil), friendly staff (Roberto) By galig on 06/01/16 07:32:07 AM PDT
Recommend this dealer? Yes

Came in for service (change oil) per appointment. In and out of the door within an 75 mins including free car wash. Just be careful with the promos though as they may not include fully synthetic oil change. Overall, I'm happy.
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Dealer Response

Thanks for sharing your feedback with us! We hope to see you again!

All Comments (1)
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