Ourisman Chrysler Jeep Dodge Ram of Alexandria Service Reviews - 2
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Ourisman Chrysler Jeep Dodge Ram of Alexandria Service Reviews

  • 5900 Richmond Hwy
  • Alexandria, VA 22303 (map)
  • Chat with Dealer

Service Reviews

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Service Rating Your basic crooks By dlb703 on 03/10/11 04:38:33 PM PST
Recommend this dealer? No

Text of letter I sent them: My 2001 PT Cruiser was serviced by you on May 12, 20xx (copy of receipt enclosed). You advised me that in addition to the work performed the car also needed “plug tube seals” at a cost of $426 and a tune-up at $250 (please see note in your handwriting on the receipt). As...
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Service Rating awful experience with service department By rspringster on 12/07/10 07:01:02 AM PST
Recommend this dealer? No

Have a Jeep took in for service still not fixed after 2 weeks - they still can not disgnose problem. They think it is one thing fix it then problem soes not go away. The worse repair experince in my over 40 years of driving. Save yourself some hardship go to another Jeep dealer for service.
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Service Rating LOVE THEM!! By ikaikasmom on 11/01/10 12:00:00 AM PDT
Recommend this dealer? Yes

OMG I got the best deal on a car ever with a great interest rate, gap coverage, EVERYTHING!!! I'm so happy with my vehicle. It's beautiful, all of my maintenance is going to be taken care of, their location in Alexandria is right by my work providing much convenience for routine servicing. The mo...
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Service Rating WOMAN BEWARE/ R DON'T GO THERE By movj on 03/17/10 12:00:00 AM PDT
Recommend this dealer? No

I got an oil change, I called back to tell them my oil light was on my Chrysler 300, they said all it probably need to be reset itself don't, mind you my oil light wasn't on when I brought it to them or leaking any oil! Well I travel, I have several car and really to drive the 300 because I live wi...
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Service Rating This customer's satisfaction stands out like Neon letters By blazeitheart on 02/09/10 12:00:00 AM PST
Recommend this dealer? Yes

I own a 2002 Dodge Neon and there are only a select few that I trust with my baby. Finding a good mechanic for your car is like finding a good daycare for your kids. Your lives and the lives of your family are in the hands of your mechanic. For years I have been having Rico, Carlos, and Elvis work o...
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