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Mercedes-Benz of Alexandria Service Reviews

  • 200 S Pickett St
  • Alexandria, VA 22304 (map)
  • (888) 530-0164
  • Chat with Dealer
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Older Reviews (over 2 years old)

This dealer does not have any current reviews. The following reviews are over two years old - their ratings are not used to calculate the dealer's current aggregated ratings.

Service Rating MB of Alexandria Service By siqshelby1 on 11/06/12 07:11:19 AM PST
Recommend this dealer? Yes

Wow, what an experience! John P. and Michael R. did a wonderful job on my CLS550, quoted me right, treated me right, fixed the car and made me feel like I was family! John and Michael need to be promoted in MB of Alexandria to higher positions.
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Service Rating Kudos for Outstanding Service By william91 on 11/04/12 01:15:32 PM PST
Recommend this dealer? Yes

When we took our new Mercedes-Benz E-550 to the dealer for an atypical problem, the service manager, John P., spent more than an hour with us, driving the car and really listening to our concerns. During this time, Mr. P. also explained and demonstrated some of the car's special features we had not ...
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Service Rating COMPLETELY SATISFIED By bn_alexandria on 09/26/12 03:13:29 PM PDT
Recommend this dealer? Yes

From the purchase experience to the service and follow up by both the sales and service folks has been stellar. This is the only place to buy and service a Mercedes in the Washington area.
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Service Rating Great and knowledgeable service advisor By patsalko on 07/25/12 03:10:10 PM PDT
Recommend this dealer? Yes

I took my 2005 Mercedes E class for service there and I was very pleased. They provide you with a free loaner for two days. My car wasn't ready on time and they even picked up the additional days of rental and upgraded to a shiny new Mercedes C250 for just $15 a day. I highly recommend.
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Service Rating Great Service and Attention to Customer Service By youssef02 on 07/20/12 02:15:40 PM PDT
Recommend this dealer? Yes

I have been going MBA for over 8 years now and have to say my last service experience was the best. The Staff made all the difference made me feel special and cared for. John the service manager follow up and insistence in making sure I was satisfied made it a 5 star experience.
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