Lindsay Lexus of Alexandria Service Reviews
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Lindsay Lexus of Alexandria Service Reviews

  • 3410 King St
  • Alexandria, VA 22302 (map)
  • (888) 486-1557
  • Chat with Dealer

Service Reviews

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Service Rating Do not honor commitments By Minotaur on 05/02/16 12:38:31 PM PDT
Recommend this dealer? No

I would not recommend them for service, the dealership was fine but not the service. Overcharge for everything, and includes a fee that was explained to me that it goes to operating costs of the garage which is the cost of doing business if there is overhead you factor it in. My issue is that whe...
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Dealer Response

We have resolved all concerns with the customer directly and have asked that he respectfully update any reviews online to accurately reflect the overall experience and outcome.

All Comments (1)

Older Reviews (over 2 years old)

The following reviews are over two years old - their ratings are not used to calculate the dealer's current aggregated ratings.

Service Rating Shady Operation By ttb858 on 02/13/12 01:31:47 PM PST
Recommend this dealer? No

I wouldn't use this place if they offered me service for free at this point. I know this sounds far-fetched, but I firmly believe they stole my car battery (bought at Advanced Auto) last time I had the car in for an oil change, and replaced it with a worn out battery (Lexus OEM battery) that ended u...
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Service Rating choose service place with customer service By customer30 on 04/28/11 07:28:28 AM PDT
Recommend this dealer? No

I would not recommend to go to Lindsay Lexus of Alexandria. Customer service is really bad, they will be annoyed if you ask Qs about this and that. And if you try to complain.....??????, i was told to go find another dealer. So up to you.
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Service Rating Don't Give Them Blanket Service Approval By dp118 on 12/10/10 03:37:24 AM PST
Recommend this dealer? Yes

I've been getting my Lexus serviced by them for years. They do provide a very high quality of customer service, but be warned. The will try to upsell on everything from unneeded windshield wipers and tire rotation/balancing to outrageous fluild topup charges. I insist they only do the specific maint...
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Service Rating Better than Some Say andThey Stand Behind Their Work By aklein2 on 08/22/10 12:00:00 AM PDT
Recommend this dealer? Yes

My wife and I have been having our Lexis cars serviced here since Lexus started in the U.S. (with a little time off to use the Rockville dealer now and then because they gave me a good price when replacing a car). Because these vehicles have so few problems -- and they do, believe me, have very, v...
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