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Lindsay Cadillac of Alexandria Service Reviews

  • 1525 Kenwood Ave
  • Alexandria, VA 22302 (map)
  • (888) 697-3417
  • Chat with Dealer
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Service Rating Honoring a sale By outoftownbuyer on 04/30/14 07:27:36 AM PDT
Recommend this dealer? Yes

I recently purchased a used car from Lindsay Cadillac. I had a 30 day-1000 mile 50/50 warranty. As I drove the car to my son's house, the check engine light came on. Long story short, Mark, the service manager, had my car fixed and they did not charge me one penny. Now they could have said that we h...
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Older Reviews (over 2 years old)

The following reviews are over two years old - their ratings are not used to calculate the dealer's current aggregated ratings.

Service Rating Safety inspection / safety recall took 8 hours! By desidrew on 10/11/11 04:20:13 PM PDT
Recommend this dealer? No

Today is exactly 4 weeks since I sent this letter via Lindsay Cadillac's website as well via the online survey I received after having my car serviced there on 09/20/11. To date there has been no response: I purchased my 2007 Cadillac CTS from Lindsay Cadillac in September 2007 as a birthday presen...
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Service Rating Continuing Maintenance Problems with 2008 CTS By alan51462 on 09/21/10 12:00:00 AM PDT
Recommend this dealer? No

Car has spent over 2 months in shop during less than 3 years of ownership. One safety related problem with speed sensor in left front wheel reoccurred - maintenance supervisor said first repair probably wasn't done properly. Failure caused 4 wheel drive, traction control, ABS to be inoperative. D...
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Service Rating HORRIBLE EXPERIENCE By jaimejane on 02/28/10 12:00:00 AM PST
Recommend this dealer? No

On Saturday, February 28, 2010 I had an appointment at 9:00 am for an oil change. I arrived at 8:45 am and ended up walking out at 10:15 am because I hadn't even talked to a service rep at that time. I had never seen such an unprofessional handling of clients at a dealership service department. M...
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