Alexandria Toyota - the Best DealershipWritten by susanna2 on 04/22/12 06:03:59 AM PDT Go back to Sales reviews
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes
I love Alexandria Toyota – their sales team, maintenance department, everything. I was a bundle of nerves going to buy a new car for the first time in many years. But I came away from Alexandria Toyota having the best car buying experience of any in the past. Jerry Hodges was professional, courteous and honest in his dealings with me as a new car buyer. He answered all of my questions directly and never made me feel pressured to make a purchase. The process was smooth from beginning to end. There was no haggling back and forth over price and options. Instead, I was given a fair price on the car from the start. I had done my homework and knew going in what other dealerships were offering in terms of price for the car. And the first price I was given at Alexandria Toyota beat all of the others. Moreover, the price I was given for trade-in on my old vehicle was equally fair. Mr. Hodges took his time with me and never made me feel rushed to make a decision. He went above and beyond to make this a pleasant experience for me. Since then, I have continued to deal with Alexandria Toyota on a regular basis for maintenance on my car. Jerry Hodges and the other members of the team that I dealt with on the one day I was there to make my purchase remember me each time I come, as they do all of their customers, and treat me as a valued member of the Alexandria Toyota family. The maintenance department is excellent. Again, it is always a positive experience where you walk away feeling that you have been treated fairly, honestly and professionally. Over the years, I have recommended Alexandria Toyota to everyone and will continue to do so. They deserve all the awards they have received and many more.