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BMW of Alexandria Service Reviews

  • 499 S Pickett St
  • Alexandria, VA 22304 (map)
  • (888) 585-6895
  • Chat with Dealer
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Service Rating BMW in Alexandria is Excellent By danab4u on 01/01/13 04:29:19 PM PST
Recommend this dealer? Yes

I brought my BMW into Alexandria BMW for service and was provided a loaner car even though it was just for basic maintenance. I was planning on waiting but due to getting a free BMW loaner (of my choice!), I decided to take the BMW X3 since the forecast was calling for light snow. This was my first ...
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Service Rating 5 star all aroound By tootop on 08/17/12 04:37:59 PM PDT
Recommend this dealer? Yes

since I bought the car here I also service it here, well I have only been in one time so far and have to say im comforted that these guys will be the ones to handle my car issues.
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Older Reviews (over 2 years old)

The following reviews are over two years old - their ratings are not used to calculate the dealer's current aggregated ratings.

Service Rating Overheating problem caused by battery By ohpete on 05/20/11 01:38:52 PM PDT
Recommend this dealer? Yes

My first dealing with BMW of Alexandria, other than a test drive. My 2008 535xi was overheating, and stalled when the temp got too high. I called the dealer in the afternoon, and they had me bring the car right in. The checked me in, and got me a loaner within a few minutes. The vehicle is under war...
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Service Rating Not what I expected... By tannersv on 01/24/11 07:26:48 PM PST
Recommend this dealer? No

I took my recently purchased BMW 7 series to have an extensive check performed on the vehicle. I read great reviews of there service department and even though they were an hour away from my residence I seen it worth the drive for great service. The vehicle was not under warranty and had approximat...
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Service Rating Find another dealer By easyr on 01/08/11 01:39:09 PM PST
Recommend this dealer? No

Find yourself another dealer. They are condescending, rude, no customer relations skills, and they will find a way to rip you off. My first encounter was mostly uneventful, having stopped in to look at new cars when my other BMW was at lease end. They made zero effort to negotiate price below list, ...
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