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Alexandria Volkswagen Service Reviews

  • 107 W Glebe Rd
  • Alexandria, VA 22305 (map)
  • (877) 838-7993
  • Chat with Dealer
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Older Reviews (over 2 years old)

This dealer does not have any current reviews. The following reviews are over two years old - their ratings are not used to calculate the dealer's current aggregated ratings.

Service Rating the passat desaster By stan321 on 10/13/11 07:18:27 AM PDT
Recommend this dealer? No

I bought a 2006 Passat diesel in 2006 thinking that the car would last many years and would be trouble free like the diesels are. First one of the glow plugs failed, and they were looking for a replacement. The plugs I have were ceramic and the new ones were steel. They put a stell one in and we dro...
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Service Rating Be afraid By wrogers3 on 06/07/11 06:52:47 AM PDT
Recommend this dealer? No

I have owned many cars over the past 35 years and have worked as a mechanic. I can say with confidence that the service department at Alexandria Volkswagon has only one goal, maximization of profit. I have concluded that I can not afford to own a volkswagon in Alexandria. Soon as the Bug comes out o...
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Service Rating 2004 VW Passat diesel worst car I even owned and VW would not service it. By cstanek on 04/23/11 07:43:38 AM PDT
Recommend this dealer? No

Bought a brand new 2004 VW Passat diesel from this dealership. Car ran great for12000 miles then the engine light came on and the car ran very rough with smoke comming out etc. Brought the car to Alex Vw where we bought it. After waiting 2 hours I went to the service person. They told me they had a ...
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Service Rating Avoid Alexandria Volkswagen! By ajsdc on 07/16/09 12:00:00 AM PDT
Recommend this dealer? No

Alexandria Volkswagen should be avoided at all costs. They have caused my girlfriend and I undue hassle and expense on both of our cars. Multiple incidents to complain about, but here are the highlights: 1) I drive a 2000 GTI that I bought certified (CPO) from Alexandria VW in 2004. 2009 now, ...
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Service Rating Dishonest Shody service...don't go! By allyshutty on 02/25/09 12:00:00 AM PST
Recommend this dealer? No

I had my 2001 GTI in for a clutch repair on Jan.24th and told the front desk that I would be traveling so would pick it up on Feb 3rd. That was plenty of time to work on the car. I called Feb 1st to check in to make sure it would be ready for pick up. The way the conversation went I was sure ...
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