Alexandria Hyundai Service Reviews Dealerships
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Alexandria Hyundai Service Reviews

  • 1707 Mount Vernon Ave
  • Alexandria, VA 22301 (map)
  • (888) 608-9471
  • Chat with Dealer

Service Reviews

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Service Rating Will Never Go Back By Mister_K on 10/01/15 02:21:16 PM PDT
Recommend this dealer? No

STAY AWAY! I wish I could give them -5 stars. This has got to be the WORST car dealership I have ever dealt with in regards to the service department. It must be my fault, because fool me once shame on you, fool me twice shame on me, right? Experience 1: I brought the car in for a standard oil ch...
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Older Reviews (over 2 years old)

The following reviews are over two years old - their ratings are not used to calculate the dealer's current aggregated ratings.

Service Rating Fast and Fully responsive By hudsonloverf on 05/03/11 05:34:01 AM PDT
Recommend this dealer? Yes

Had questions on need for 3500 mile initial service. They convinced me it was in my interest to have it done. Within an hour service was completed and car washed and cleaned and was surprised and gratified that there was no charge for the 3500 mile first service on Genesis.
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Service Rating Deliver a level of customer service beyond expectation By silico on 11/11/09 12:00:00 AM PST
Recommend this dealer? Yes

The service department here is highly trained and well managed. I overheard that they had 34 appointments today (Veterans Day) not including walk-ins, yet they were able to do a special front-end upgrade on my 2006 Sonata that few dealerships would attempt, much less complete to perfection under war...
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Service Rating Car services By tmeade64 on 10/05/09 12:00:00 AM PDT
Recommend this dealer? Yes

I just wanted to say...Alexandria Hyuandai (Kevin Reilly) have such a wonderful staff of employees that went the extra mile for me since I've been going there...I bought my Santa Fe in 2001...Its running beautifully...I never have a problem with getting a loaner car...It all starts with the call I ...
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Service Rating Service Manager Attitude issue By girlshopper on 09/04/09 12:00:00 AM PDT
Recommend this dealer? No

The service at this place is average, but the problem is that for the smallest thing they make you leave your car there all day long ...even if you have a 7am appt for an oil change, you end up waiting 2 hours. Forget about getting a loaner, they lied about that, but they will give you a ride to met...
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