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Berlin City's Kia of Burlington Service Reviews

  • 586 Marshall Ave
  • Williston, VT 05495 (map)
  • Chat with Dealer
Service Rating:

Power Door Issues

Written by maememories24 on 08/13/11 11:50:59 AM PDT
Recommend this dealer? No

We have a 2007 Sedona that is having power door issues. We have owned the car for 8 months and the last 4 months we have been at the dealer WEEKLY because they can not seem to fix the problem. I now have a claim open with Kia Consumer in hopes to get this issue fixed. The dealer continues to say the problem is fixed and we no sooner pull out of the parking lot the problem starts again. Or they say they can not duplicate the issue! So frustrated! We just picked the vehicle up Thursday night and the doors started jamming and not closing Friday morning. This after it was in there for a week to be fixed. We had just picked it up the week prior after it again being in there for another week supposedly being fixed. We have to pay out of pocket for a rental car because they will not cover it! We have been civil the whole time but now are beyond frustrated. Customer Service is awful.


Dealership Experience

Were you satisfied with the quality of work performed on your vehicle? No Did the dealership complete the work within the timeframe promised? No Did the dealership provide you with an accurate quote of the work to be performed? No Do you feel the price paid for service(s) was fair and appropriate? No Did the dealer honor all commitments made? No

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