Fuccillo Lincoln Mercury of Schenectady, New York

HUGEathon cattle call

by 2007veracruz on 09-30-08 (06:38PM)

Pros:

none that I can think of

Cons:

too numerous to list

i thought the days of being untruthful in order to sell a vehicle were gone - but from my experience, Fuccillo Hyundai still works that way. The dealership will tell you anything they think you want to hear, and the second you sign the papers, the sales department is done with you. The demo I pur...

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3 strikes and they're out

by 2007veracruz on 09-30-08 (06:50PM)

Pros:

NONE

Cons:

lack of follow through, vehicle not ready when promised, terrible customer service, job still not do

I am even more dissatified with the service department than I am the sales department. My vehicle has been back 3 times for the same minor body work and it's still not done. Each time the customer service got worse and the blame was passed to a new person. They claimed things were done that still...

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Worst I've seen

by tmjc1 on 08-31-08 (12:35PM)

Pros:

None that I can think of

Cons:

Lack of vehicle knowledge, poor customer satifaction skills, vehicle not ready when promised.

     Where to begin....let me start by saying that I am a former ASE Certified Master Automotive Technician so I have some knowledge of automotive problems and repairs. My 2007 Hyundai Santa Fe had a couple issues-pulled to the right and a low aimed high beam headlight.

     First visit, they f...

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