Vermont Dealerships - Capitol City Buick GMC of Berlin Vermont
Print | Edit this listing

Capitol City Buick GMC Sales Reviews

  • 1162 US Rte 2
  • Berlin, VT 05602 (map)
  • (888) 539-2205
  • Chat with Dealer

Sales Reviews

Sort By:
Sales Rating 1st Class Service, The only place to go for a new truck Written by vt2335NYCanyon on 02/01/17 07:00:22 PM PST
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

The purchase of my 2016 Canyon SLT from your dealership couldn't have went any better. My salesman was excellent in carrying out every detail of the sale. He was very knowledgeable and engaged in explaining everything my new truck featured to me clearly. I was very pleased with the truck when it wa...
Read the full review

Sales Rating Best dealer in VT Written by 2016GMC on 12/12/16 03:49:00 PM PST
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

Not your typical sales group just trying to move vehicals. After getting my time waisted by other GMC/CHEVY dealerships I was very impressed with Berlins truck selection. They stayed open late to finish up my paper work and make sure I was 100 percent happy with my purchase. I will not buy another ...
Read the full review

Dealer Response

Thank you for sharing your experience with us. We appreciate your feedback as it helps us grow as a dealership. I will be sharing your comments with our team and I encourage you to contact us if you would like to further discuss your visit. Sincerely, Ed Farr ... Read more

All Comments (1)
Sales Rating All about the bottom dollar... Written by Connan357 on 05/13/16 05:00:33 AM PDT
Recommend this dealer? No Purchased a vehicle from this dealer? Yes

First off, the young man that helped me was great, the problem came from above him, first they called me and asked how they could earn my bussiness as I was looking at a Chevy from a competing dealership. I told them what they would have to do , the salesman checked with the sales manager and called...
Read the full review

Sales Rating Beware--false advertising Written by no_tv_4_me on 01/17/16 03:05:53 PM PST
Recommend this dealer? No Purchased a vehicle from this dealer? Yes

"Buy or Lease a vehicle during the month of November and get a free 50" TV" I am still waiting for my TV. I took delivery of my truck Nov. 11. Due to a "mix-up" in paperwork on their part. I was unable to register or drive my vehicle from December 11 until January 13. I was even told by them to "...
Read the full review

Dealer Response

Thank you for alerting us of this issue. Our top priority is delivering 100% customer satisfaction, and I'd like to extend my sincerest apologies for your recent experience. I would like to speak with you directly in order to fully understand the circumstances... Read more

All Comments (2)

Older Reviews (over 2 years old)

The following reviews are over two years old - their ratings are not used to calculate the dealer's current aggregated ratings.

Sales Rating Honestly, the worst car buying experience in my life!! Written by tjakob on 04/29/15 06:30:37 PM PDT
Recommend this dealer? No Purchased a vehicle from this dealer? No

Honestly, the worst car buying experience in my life!! I contacted Capital City Buick GMC last Saturday regarding a "new" 2015 Yukon they had listed on their website. I spoke with a sales associate, Jay T. about the vehicle to ensure it was still available. He confirmed it was. My family and...
Read the full review

Dealer Response

Todd, thank you for taking the time to give us this feedback. I've read your review and I'd like you to know that we take your feedback very seriously. I can assure you that the negative details you've mentioned do not reflect our typical business practices no... Read more

All Comments (1)
ADVERTISEMENT
ADVERTISEMENT