Capitol City Buick GMC Sales Reviews
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Capitol City Buick GMC Sales Reviews

  • 1162 US Rte 2
  • Berlin, VT 05602 (map)
  • (888) 705-8138
  • Chat with Dealer

Sales Reviews

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Sales Rating All about the bottom dollar... Written by Connan357 on 05/13/16 05:00:33 AM PDT
Recommend this dealer? No Purchased a vehicle from this dealer? Yes

First off, the young man that helped me was great, the problem came from above him, first they called me and asked how they could earn my bussiness as I was looking at a Chevy from a competing dealership. I told them what they would have to do , the salesman checked with the sales manager and called...
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Sales Rating Beware--false advertising Written by no_tv_4_me on 01/17/16 03:05:53 PM PST
Recommend this dealer? No Purchased a vehicle from this dealer? Yes

"Buy or Lease a vehicle during the month of November and get a free 50" TV" I am still waiting for my TV. I took delivery of my truck Nov. 11. Due to a "mix-up" in paperwork on their part. I was unable to register or drive my vehicle from December 11 until January 13. I was even told by them to "...
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Dealer Response

Thank you for alerting us of this issue. Our top priority is delivering 100% customer satisfaction, and I'd like to extend my sincerest apologies for your recent experience. I would like to speak with you directly in order to fully understand the circumstances... Read more

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Sales Rating Honestly, the worst car buying experience in my life!! Written by tjakob on 04/29/15 06:30:37 PM PDT
Recommend this dealer? No Purchased a vehicle from this dealer? No

Honestly, the worst car buying experience in my life!! I contacted Capital City Buick GMC last Saturday regarding a "new" 2015 Yukon they had listed on their website. I spoke with a sales associate, Jay T. about the vehicle to ensure it was still available. He confirmed it was. My family and...
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Dealer Response

Todd, thank you for taking the time to give us this feedback. I've read your review and I'd like you to know that we take your feedback very seriously. I can assure you that the negative details you've mentioned do not reflect our typical business practices no... Read more

All Comments (1)
Sales Rating Great Experience! Beautiful Vehicle! Written by Leah_Rackliff on 04/13/15 06:36:44 AM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

I had a great experience at Capitol City Buick. The staff was great and the service was excellent. I feel that they gave me the best deal/support in choosing my vehicle. I will definitely recommend your dealership to friends and family!
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Dealer Response

Leah, thank you for writing this amazing review of our dealership. We’re very delighted to learn that our team was able to provide you with a great experience during your visit. If there is anything else we can do for you please feel free to pay us another vis... Read more

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Sales Rating Very surprised Written by AJs15 on 09/04/14 07:20:12 PM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

When I walked in you told me you were going to sell me the truck and I did not think it was going to happen. To my surprise I drove the new truck home that day.
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Dealer Response

Congratulations on your new vehicle and thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a remarkable experience. We will share your comments with our team and we look forward to seeing you at our d... Read more

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