rude service peopleWritten by saljeans on 08/28/08 12:00:00 AM PDT Go back to Service reviews
Recommend this dealer? No
I was recently at Courtesy Toyota to get my car inspected. When we brought the car, we were given 6 free inspections. I don't think there is such a thing as "free". They seem to find some small thing wrong just to sell you something. Our coupon for free inspection did not have an expiration date but we were told that we needed to use it before the next week or it wasn't any good and we would have to use another one. Each time we have had our car there, we were promised a free car wash, which has only happened once because of some problem with the hose or they were too busy. While waiting in line, I witnessed two people that needed warranty work done on their cars but no vehicle that was equal to theirs was available for them to use. One service woman was very rude sounding on the phone to a customer. I question their service and will not buy another car from this dealership.