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Salt Lake Valley Chrysler Dodge Jeep Ram Service Reviews

  • 2309 S State St
  • Salt Lake City, UT 84115 (map)
  • (877) 894-9804
  • Chat with Dealer
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Service Rating Awesome service By Regan_Coplan on 11/21/14 03:09:14 PM PST
Recommend this dealer? Yes

I was able to be there right at 7 and they had my truck in and out for a full synthetic oil change.
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Dealer Response

Regan, we're glad to hear that your service visit went so well. It's always great to hear from our customers and we appreciate you taking the time to give us feedback. Thank you for continually choosing Salt Lake Valley Chrysler Jeep Dodge Ram for your vehicle... Read more

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Service Rating I like SALT LAKE VALLEY CHRYS, DODGE,JEEP SERVICE By DJLOCKSGUNS on 11/07/14 09:55:23 AM PST
Recommend this dealer? Yes

LARRY, my service adviser always does everything possible to get me in and out in one trip. He looks after me like a mother hen and I consider him a friend. Braden also treats me special. Why would I want to go elsewhere?
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Dealer Response

Thank you for this great review! We are excited to hear that Larry and Braden were able to meet your needs! They are great assets and we appreciate all they do. Thank you again and be sure to like us on Facebook and follow us on Twitter to catch all the lates... Read more

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Service Rating left with more problems then i went in with By Ryanslc on 08/13/14 05:47:58 PM PDT
Recommend this dealer? No

I recently took my 05 Dakota in after the driver side seat warmer malfunctioned burning a hole threw the seat. My seat was removed for an inspection, after picking the vehicle up i noticed the lumbar support was broken and the seat cushion had not been mounted to the frame!
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Dealer Response

Thank you for alerting us of this issue. Your feedback regarding your visit with us will be taken into serious consideration so we can identify the areas of our service that need improvement. Please do not hesitate to call us if you would like to discuss this ... Read more

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Service Rating Excellent service. Better than the large chains By pklerose on 04/02/14 10:44:23 AM PDT
Recommend this dealer? Yes

Richard the service writer was super. He was the first one that I felt really cared about me and my car. He felt the car was not ready quickly enough and sincerely apologized. I didn't realize it was later than estimated. It really wasn't. His people skills are the best I've seen in a number of year...
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Dealer Response

We appreciate your time to provide us with a fantastic feedback. Our top priority is to deliver caring, efficient, and well-informed customer service to each and every customer that visits our dealership. It's delightful to know that Richard was able to provid... Read more

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