Salt Lake Valley Chrysler Dodge Jeep Ram
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Written by 04/18/2016
onI originally took my car to Layton Hills and they promised me a loaner car. The car they were expecting back and to put me in wasn't returned on the day it was suppose to or the day after. I even asked about a car rental and they said it would be $35/day through them. Out of frustration, I took my car to Salt Lake Valley and they told me that I can get a car rental paid through Chrysler. I was fit to be tied that Layton Hills failed to tell me that I had that option, it would have resolved a lot of issues and frustration. I was put in a rental car and my car was finished the next day. I had a bad strut and a speaker was blown. Not only did they fix those two issues, Richard also did my updates. Absolutely amazing, they even washed my car for me. I won't take my car to anyone but Salt Lake Valley now!!
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
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slvdodge on 04/20/2016
Dealer Response
I really appreciate you being so kind as to write this review about our dealership. We try our best to stand out from other dealers in terms of service excellence. Its quite an accomplishment to hear that service staffs provided you the best dealer experience ever! Thank you so much. If you have any further needs, do not hesitate to come back to see us.
Best Regards.
Todd Nadauld Service Manager (801) 410-8333
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