Skip to main content

Salt Lake Valley Chrysler Dodge Jeep Ram


2309 S State St, Salt Lake City, UT 84115 (map)
Today 9:00 AM - 8:00 PM
Sales Rating

Be the first to write a review.

Service Rating

Be the first to write a review.

Back to Service Reviews

Dealership Service Review

5 out of 5 starsservice Rating
Service
Written by dwright0312 on 04/18/2016
I originally took my car to Layton Hills and they promised me a loaner car. The car they were expecting back and to put me in wasn't returned on the day it was suppose to or the day after. I even asked about a car rental and they said it would be $35/day through them. Out of frustration, I took my car to Salt Lake Valley and they told me that I can get a car rental paid through Chrysler. I was fit to be tied that Layton Hills failed to tell me that I had that option, it would have resolved a lot of issues and frustration. I was put in a rental car and my car was finished the next day. I had a bad strut and a speaker was blown. Not only did they fix those two issues, Richard also did my updates. Absolutely amazing, they even washed my car for me. I won't take my car to anyone but Salt Lake Valley now!!
  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

Add a Comment

Only letters, numbers, and spaces will be accepted.

Character limit: 30
Character limit: 7500
Please review your comments carefully before submitting. Once submitted, they cannot be deleted or changed. All reviews and comments to Edmunds are subject to the terms of our Visitor Agreement.

Showing 1 comment
Sort by:
slvdodge on 04/20/2016
Dealer Response
I really appreciate you being so kind as to write this review about our dealership. We try our best to stand out from other dealers in terms of service excellence. It’s quite an accomplishment to hear that service staffs provided you the best dealer experience ever! Thank you so much. If you have any further needs, do not hesitate to come back to see us. Best Regards. Todd Nadauld – Service Manager – (801) 410-8333
Report