Larry H Miller Super Ford Salt Lake City Service Reviews
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Larry H Miller Super Ford Salt Lake City Service Reviews

  • 1340 S 500 W
  • Salt Lake City, UT 84115 (map)
  • (888) 705-7914
  • Chat with Dealer

Service Reviews

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Service Rating Service Center By SayNoToLHM on 04/18/16 09:49:04 AM PDT
Recommend this dealer? No

Letís start at the end. Larry H. Miller Super Ford was unable to complete a warrantied repair over a 72 hour period that we were originally told would only take 2 hours. To top it off; not only did they not finish the repair, I didnít find out until I arrived at the dealership. No phone call. No ema...
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Dealer Response

Joshua, I am terribly sorry to hear about the negative impression you got during your most recent visit to our dealership. We appreciate feedback like yours because it helps us identify the areas in which we need to improve as a business. If you would like to ... Read more

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Service Rating Oil Change By Masao on 04/12/15 10:25:44 AM PDT
Recommend this dealer? Yes

Maintenance desk personnel were informative and receptive to customer's needs. I also liked the car wash reserve provided to all customers. Also I enjoyed the beverage tokens.
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Dealer Response

Masao, Thank you for the kind words. We're completely committed to providing top quality service and we're ecstatic to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Larry H. Miller Su... Read more

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Service Rating Oil Change experience By Sherry_A on 03/28/15 06:36:13 AM PDT
Recommend this dealer? Yes

Service guy was very thorough in letting us know if there was anything else we needed to do to our vehicle when we picked it up. Employees are all very friendly when you visit this dealership.
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Dealer Response

Sherry, I would like to thank you for both your recent visit to our dealership as well as leaving us this outstanding review. I am delighted to hear that you had such an excellent experience with our service department and that you found everyone to be so hel... Read more

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Service Rating Best Service I Have Experienced By gitfiddleman on 03/26/15 09:57:18 PM PDT
Recommend this dealer? Yes

I had a clicking sound on the right side of my 5.4 liter F-150 at 77,000 miles. Although the engine ran great, I was concerned about the noise. I took it to the dealer closest to me twice and they couldn't figure it out. I called another dealer who asked, "Is it throwing a code?" "No." "Then th...
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Dealer Response

Thank you for taking the time to write this wonderful review of our service department. I am extremely pleased that our team was able to locate and fix the problem in an efficient and professional manner. Thank you for your loyalty to us here at Larry H. Mille... Read more

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Service Rating Great service at Larry H. Miller in Salt Lake By Gitfiddleman on 03/26/15 04:30:47 PM PDT
Recommend this dealer? Yes

The service dept diagnosed in seconds by listening to my idling motor what Ford dealerships in NM and TX could not figure out and found a second problem as well. Both were fixed quickly. Excellent. Thanks to salesman Philip Houpt who arranged my visit and Nate Martin who handled the repair.
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Dealer Response

Thank you for leaving us this great review! We are glad we could get your vehicle all fixed up and back on the road in no time. If there is anything else we can do for you please feel free to pay us another visit. Take care! Tony Schnurr General Manager (... Read more

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