I called from Phoenix to get a comparison bid. They promised to show me the invoice and give me a great deal. They never showed me the invoice even though I asked at least 3 times. We haggled over a price then all that was thrown out when I went to see the finance lady and was given a much higher price. They told me I would get $2500 for my trade in--a 97 GTI 6 cylinder VW--but when the paperwork came out it was only $500. I made the mistake of purchasing the service agreement but when I tried to cancel it 2 days later i was told there was a $200 charge for doing so. A fact they had never mentioned before I bought it. I wrote asking for redress but was told there was nothing they would do. I met 2 salesmen from the dealership and both told me they would investigate and call me. They never did. I do not recommend them at all. I found them completely dishonest. Buy at your own risk. The sad thing is they have great cars. The dealership is just so poor.
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