Ken Garff Nissan of Orem Service Reviews Dealerships
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Ken Garff Nissan of Orem Service Reviews

  • 285 W University Pkwy
  • Orem, UT 84058 (map)
  • (888) 595-6592
  • Chat with Dealer
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Service Reviews

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Service Rating Worst Service Ever! By angie_r on 12/30/14 11:12:51 AM PST
Recommend this dealer? No

I bought my 2013 Altima last year from Ken Garff of Orem. Once I left the dealership with my new car, I found the salesman had been very dishonest about several things during our transaction and I posted about this last year stating I would never step foot on that property again, absolutely worst c...
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Dealer Response

Angie, we’re very sorry that your recent experience with our service department was so disappointing. We would like to make things right. Please contact our Service Manager, Scott Moser, at 801-494-8631.

All Comments (1)

Older Reviews (over 2 years old)

The following reviews are over two years old - their ratings are not used to calculate the dealer's current aggregated ratings.

Service Rating Never Never use this service dealer By nfagalde on 05/24/11 10:27:37 AM PDT
Recommend this dealer? No

I took my 97 Nissan in for a quote for transmission problems, and was quoted $1800 by Ricky. AFTER they supposedly looked at it. Then the next day after they tore it all apart Tim called us and said it would be $3100 to fix. We said no thank you, put it back together, and call us when it is done. Th...
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Service Rating Clubhouse not a service center By omninet on 03/24/11 04:46:42 PM PDT
Recommend this dealer? No

I had to have my 16 month old car towed in because it refused to recognize my electronic keys. I called half way through the first day and they had not looked at it yet but said they would call. No call. I called the second day and was told a stearing collum lock would need to be ordered and would b...
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Service Rating 4 hours for 1 Fuse and they couldn't even do that. By smokeybear7 on 01/21/11 11:55:14 AM PST
Recommend this dealer? No

I took my car in to this dealer for some simple warranty service. My dome light and reading lights were not working anymore. I thought, well it's under warranty so I'll just take it in and have them fix it. Thinking to myself it could be a bulb blown out or it could be a fuse blown out. Not really w...
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Service Rating They've had our car for 27 days....and counting. By rachelann02 on 07/27/10 12:00:00 AM PDT
Recommend this dealer? No

If I could offer them a negative rating, I sure would. We took our altima in for service when our private mechanic determined our head gasket was blown. Which was totally covered under our 60,000 mile warranty. They told us before they would even test the head gasket we'd have to do over 900 dollars...
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