Ken Garff Nissan of Orem Sales Reviews
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Ken Garff Nissan of Orem Sales Reviews

  • 285 W University Pkwy
  • Orem, UT 84058 (map)
  • Chat with Dealer

Sales Reviews

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Sales Rating Horrible Experience Written by sharonk2 on 06/17/16 12:54:55 PM PDT
Recommend this dealer? No Purchased a vehicle from this dealer? No

On Sat. May 14, 2016 we were in the Ken Garff Nissan of Orem, UT dealership to get an oil change on my partners car. While waiting we were walking around the lot and looking at the new Nissans. I spotted a new, 2016 Nissan Frontier with the Pro-4 package. I currently own a 2013 Nissan Frontier 4x4...
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Dealer Response

We apologize for this extremely frustrating experience you've had with our dealership. We want to talk with you about how things can be resolved. Please contact our Customer Advocacy Manager Lindsey Coles at lindseyc@kengarff.com or 866-448-0127.

All Comments (1)
Sales Rating Great Service & Pricing Written by kkid_92 on 12/15/15 10:26:41 AM PST
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

I purchased a Used 2015 Nissan Leaf from this dealership and had a great experience. All my questions were answered, price was best on the market, quick processing.
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Sales Rating Terrible service Written by Kojac395 on 12/04/14 06:55:21 AM PST
Recommend this dealer? No Purchased a vehicle from this dealer? Yes

Long story short, I purchased a car on September 15th, 2014, and as of this writing on December 4th, 2014, I've been through 2 temporary tags, and I have yet to receive my permanent plate, registration, or title. Longer story: The 2002 VW Jetta I purchased has one mismatched tire. Waldo, the sales...
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Dealer Response

We’re very sorry for the frustrating experience you had at our dealership. We value each of our customers and would like to prove that to you by making things right. Please contact Nathan Butts at nathanb@kengarff.com or 801-494-8631.

All Comments (1)

Older Reviews (over 2 years old)

The following reviews are over two years old - their ratings are not used to calculate the dealer's current aggregated ratings.

Sales Rating A Great buying experience!!! Written by corbrodude on 12/01/12 04:30:54 PM PST
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

After briefly speaking with Kristina through phone on some options and dimensions of the nissan titan truck....she got me excited to come down and take a look at their models in person. The trucks i think can sell themselves but with a great attitude she convinced me to see what i could get. As most...
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Sales Rating Tyler Slade (GM) and his dealership is a travesty to the Ken Garff Name Written by bowen235 on 07/11/12 02:37:58 PM PDT
Recommend this dealer? No Purchased a vehicle from this dealer? No, Poor experience with dealer personnel

GM Tyler Slade dishonorably not backing his own Salesman, acting extremely unprofessional in the process. He now possesses both his and my vehicle. Appointment was made to come from Ogden to meet with Bryan Wagstaff at 6:30 the evening of 06-Jul with a text confirmation from Bryan. I arrived 5 minut...
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