Print | Edit this listing

Ken Garff Honda of Orem Sales Reviews

  • 115 E University Pkwy
  • Orem, UT 84058 (map)
  • (888) 365-9149
  • Chat with Dealer
Sort By:
Sales Rating No parking, Unknowledgeable Salesman, Bad service Written by sdmackay on 10/02/14 03:45:21 PM PDT
Recommend this dealer? No Purchased a vehicle from this dealer? Yes

So I hope that Ken Garff is better than this to its other customers. But I think people need to hear about my bad experience. No where to park, Our salesman carried around a paper with the price of each car. He had to look up the price based on the VIN(hard to see). Normally getting it wrong. After ...
Read the full review

Dealer Response

We apologize for the disappointing car buying experience at our dealership, and for being difficult to get a hold of. We want you to know how much we appreciate your business by doing what we can to make this right. Please contact our General Sales Manager, Ch... Read more

All Comments (1)
Sales Rating Great Experience Overall Written by bobwhitebarry on 08/23/14 07:56:19 AM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

Our "new car" just purchased 6 months ago was totaled and I needed to find a replacement quick. I wasn't entirely sure what I wanted, but Mike was very patient and helpful. After driving the new Accord Sport, I decided that it would fit our needs well. The entire sales staff was helpful and kind and...
Read the full review

Sales Rating Very good experience Written by sgilbert on 05/22/14 09:54:17 PM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

We had shopped for an Odyssey a lot and given up. Even the LX (29,600 msrp) at every dealer was around 27,500 to purchase. Then one day an add appeared on my I-phone stating that for the next 2 - 3 days (until the end of the month) an LX Odyssey was priced at 25,650. They confirmed it, saying they h...
Read the full review

Sales Rating Ask for Spencer Written by jacob53 on 09/28/13 09:59:53 PM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

Purchased a new Honda Pilot on Friday. I walked away 100% satisfied. I really enjoyed working with Spencer. He was low pressure and truly listened to me. I would highly recommend driving from SLC to Orem to get exceptional service and price. When you go to Ken Garff Honda ask for Spencer he will tak...
Read the full review

Older Reviews (over 2 years old)

The following reviews are over two years old - their ratings are not used to calculate the dealer's current aggregated ratings.

Sales Rating They lied to me Written by nothappytoo on 04/05/09 12:00:00 AM PDT
Recommend this dealer? No Purchased a vehicle from this dealer? No

I definitely would not recommend this dealership. My husband and I first worked with Shawn (Sean?) the first couple of times we went in. He seemed very friendly and honest. The last time we went in however turned out to be an awful experience. We worked with Max and thought we had found the car for ...
Read the full review

ADVERTISEMENT
ADVERTISEMENT
Have a question? We're here to help!
Chat*
Chat online with us
Email
Email us at help@edmunds.com
*Available daily 8AM-5PM Pacific