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Freeway Mazda Cadillac of Ogden, Utah

OVERALL SALES RATING:
2.2 stars
Reviewed by 4 members
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OVERALL SERVICE RATING:
2.5 stars
Reviewed by 3 members
Write a Service Review
DEALER INFORMATION:
Freeway Mazda Cadillac
843 W Riverdale Rd
Ogden, UT 84405
(801) 621-1100
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HOURS:
Sunday
Closed
Monday
8:30 am- 9:00 pm
Tuesday
8:30 am- 9:00 pm
Wednesday
8:30 am- 9:00 pm
Thursday
8:30 am- 9:00 pm
Friday
8:30 am- 9:00 pm
Saturday
8:30 am- 9:00 pm
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View more sales reviewsSales Reviews of Freeway Mazda Cadillac
Sales Rating:
5.0 stars
Sales Associate:
5 bars
Vehicle Inventory:
5 bars
Finance Department:
5 bars
Trade-In Process:
5 bars
Buying Process:
5 bars
Loved this place
by imdaman on 10-30-08 (07:57AM)
Pros:
Everything else.
Cons:
Smaller selection at time of purchase

I went into this dealership with no intention to buy a car whatsoever. I just wanted to see the new Mazda6. I had a big SUV which I owed A LOT on. The salesman who approached me (Hiram is his name) was ver very nice. He applied no pressure on me at all to buy a car that day or any other day for t...

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Sales Rating:
1.0 stars
Sales Associate:
1 bars
Vehicle Inventory:
1 bars
Finance Department:
1 bars
Trade-In Process:
1 bars
Buying Process:
1 bars
[violative content deleted] - Don't Waste Your Time Here
by rww7 on 10-24-08 (08:39AM)
Pros:
None
Cons:
Everything - see above

I struck a deal over the phone with the salesman and his sales manager for the car I wanted and received a quote for the "out of the door costs".  However, when I went into the dealership to buy the car, the price had been changed.  When I confronted the salesman, he said there must be a misunder...

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Sales Rating:
1.0 stars
Sales Associate:
1 bars
Vehicle Inventory:
1 bars
Finance Department:
1 bars
Trade-In Process:
1 bars
Buying Process:
1 bars
Worst dealership
by eme22 on 06-19-08 (06:26AM)
Pros:
none
Cons:
[violative content deleted]

The sales man was very nice, but lied through his teeth trying to get me to buy a car. So on Saturday I buy a car, sign the papers put money down and take the car home. On Monday I go back down to put the rest of my money down and then an hour later they call me back and say I have to bring the c...

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Service Reviews of Freeway Mazda Cadillac
Service Rating:
5.0 stars
Quality of Work:
5 bars
Parts Availability:
5 bars
Price:
5 bars
Waiting Area:
5 bars
Shuttle or Loaner:
5 bars
Gotta Love Freeway Mazda's Service Depart
by vturco on 10-17-09 (11:23AM)
Pros:
Dependable, Honest, Great Customer Service, Always a Positive Experience
Cons:
None

The service department at Freeway Mazda is staffed by courteous, well trained professionals.

I have purchased multiple vehicles [ new cars ] from this dealership over the last 20 years.

I've never been disappointed, in fact, this dealership has always exceeded my expectations.

[ and I'm a p...

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Service Rating:
1.6 stars
Quality of Work:
1 bars
Parts Availability:
1 bars
Price:
1 bars
Waiting Area:
2 bars
Shuttle or Loaner:
3 bars
Free tires for life
by brady13 on 05-15-09 (08:25AM)
Pros:
none
Cons:
Changing stories and people at the service department

I bought a Tribute from Freeway Mazda and my wife was excited about the "Free tires for Life" come on.  She diligently brought the car in for service and when it was time for the tires she was told it would be 4 to 6 weeks to get them. She qualified for the tires.  There was one caveat. The servi...

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Service Rating:
1.0 stars
Quality of Work:
N/A
Parts Availability:
N/A
Price:
1 bars
Waiting Area:
N/A
Shuttle or Loaner:
N/A
Laughable
by Saltyash on 02-12-09 (10:51AM)
Pros:
Very ambitious
Cons:
Rude. Very Rude.

Maybe it's all dealers.  Maybe not.  The service department charges $95 to pull error codes from an OBD1 car (1995 or older).  Most mechanics shops, including one less than a mile away offer this service for free.


This is annoying, however the manner in which I was treated on the phone leaves ...

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