First of all, many people on these sites go on to rant about stuff, I feel like I'm the exception, but because I had a positive exchange I wanted to put the word out there. We had a great experience, and was so glad not being pressured or played the back-and-forth game by our sales guy at Karl Malone Toyota. His name was JP, he showed us the Rav4 closest to what we wanted, was forthcoming on all the available discounts, and got a good price on our trade (unlike the other dealer in Salt Lake who was rather insulting the night before). JP got us the exact car on order for us on a dealerexchange and we picked it up couple of days after we signed for it. It was the fastest and least painful carbuying we've ever done, my wife was delighted with her new car, and I was very happy with the transaction. I just wish we could have met Karl Malone who supposedly stops by once a month or so. My kids loved the pirate ship in the showroom; genius idea to keep the kids entertained.
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