Doug Smith Subaru Service Reviews Dealerships
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Doug Smith Subaru Service Reviews

  • 501 W Main St
  • American Fork, UT 84003 (map)
  • (888) 710-1543
  • Chat with Dealer
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Service Reviews

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Service Rating A satisfied customer of Doug Smith in American Fork By Linda756 on 11/30/13 04:54:22 PM PST
Recommend this dealer? Yes

I always get fast, friendly service at Doug Smith. I have purchased two vehicles from them and always go to them for service. They have an excellent service department and always follow up with a phone call to see if everything went well. I would highly recommend them.
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Dealer Response

Thanks for the great review, Linda! We appreciate your kind words for our service department, and we look forward to serving you again.

All Comments (1)
Service Rating Run, don't walk, from Doug Smith Subaru Service By dssssucks on 09/26/13 09:34:05 PM PDT
Recommend this dealer? No

1. Brought my subaru in under warranty to fix a problem. We described how to recreate the problem. After they had it and said they could not recreate the problem I asked if they did what we told them to do in order to recreate the problem? No, they did not have time to do that. This was the service...
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Dealer Response

I apologize for your experience, but appreciate the feedback and would like to see if there is anything we can do about this. I would like to talk with you a little more about your experience. Please email me at fsmith@heydoug.net.

All Comments (1)
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