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Doug Smith Chrysler Dodge Jeep Ram Sales Reviews

  • 501 W Main St
  • American Fork, UT 84003 (map)
  • (888) 528-1692
  • Chat with Dealer
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Sales Rating Will never go anywhere else Written by Lauren040 on 07/24/14 10:01:09 AM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

My husband and I were looking to buy a used car. Had a TERRIBLE experience at 3 other dealerships. We walked into Doug Smith on a whim and Chase Y came right up and asked if he could help. From that interaction until the end of the day (literally, 10pm) he was polite, professional, knowledgeable and...
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Dealer Response

Lauren, we appreciate your great review for our team. We love to hear when our team provides a hassle-free experience for our customers. We hope you're enjoying those new Darts!

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Sales Rating Excellent buying experience! Written by Jkut1979 on 06/28/14 03:16:29 PM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

We were originally looking at Mazdas and thought we'd try our luck at another dealership because the salesman was obnoxious. When we arrived at Doug Smith Autoplex, we were greeted by Joey D. who was not your typical salesman. He was knowledgable, helpful, and kind. It was a no-pressure experience w...
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Dealer Response

Thank you so much for your feedback about our team, especially Joey. We're glad he could make your experience so enjoyable.

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Sales Rating Thomas B review Written by Buckelew0 on 06/23/14 01:10:36 PM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

I had a great experience at Doug Smith! Thomas B was very friendly and really listened to what I wanted. I changed my mind a lot of times but he was never impatient and never made me feel like I was wasting his time. I reached out to him often with questions and concerns and he always got back to me...
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Dealer Response

We're happy to hear that Thomas provided you with a no-hassle buying experience. A new Jeep is a great choice and we know you won't be disappointed. Thanks for the review!

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Sales Rating Wonderful Experience Written by whitney55 on 06/17/14 10:28:37 AM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

Going in as a first time buyer I was really nervous that a car salesman would try to pressure me into something I either didn't want, or couldn't afford. It was the complete opposite at Doug Smith. Our salesman, Lynn, was absolutely fantastic. He didn't pressure us, he gave great suggestions for our...
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Dealer Response

Thank you for the recommendation for Lynn and the Doug Smith team, Whitney. We're happy we could serve you for your first car purchase and we can't wait to see you again!

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Sales Rating Great Service Written by Firsttymebuyer on 06/14/14 12:52:38 PM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

My experience with Doug Smith has been one of ease, comfort, and understanding. I was NEVER pressured into buying something that I didn't want nor could I afford. Their Sales Rep. Klay K was understanding of my situation and did everything in his power to do a deal that I was comfortable with. He w...
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Dealer Response

Thank you so much for your review! We are always happy to see customers leave our dealership having a positive experience, and we're glad that Klay could make that happen.

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