Doug Smith Chrysler Dodge Jeep Ram Sales Reviews
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Doug Smith Chrysler Dodge Jeep Ram Sales Reviews

  • 501 W Main St
  • American Fork, UT 84003 (map)
  • (888) 528-1692
  • Chat with Dealer

Sales Reviews

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Sales Rating Best Dealership in Utah Written by brentkitchen on 07/18/16 07:02:53 AM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

We just purchased a Subaru Crosstek from Gabe Smith. He was fantastic to work with and very professional. He spent quality time with us until we were satisfied with the options and the price. Dempsey Bowing was very helpful explaining all the options. The Doug Smith sales team is very honest and...
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Dealer Response

Congrats on your new Subaru Crosstek! It is a pleasure to hear Gabe and Dempsey went the extra mile to provide you with an excellent experience. They will be very happy to hear your kind words. We appreciate your business and look forward to seeing you again i... Read more

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Sales Rating Pleasant, but dishonest Written by shepherds1 on 07/12/16 10:45:39 AM PDT
Recommend this dealer? No Purchased a vehicle from this dealer? Yes

Steve was very polite and helpful as we searched for a vehicle, but two big points made it an unfavorable experience. 1. We understand that part of the game of car salesmanship is to wear the buyer down, but the whole process took entirely too long. There wasn't much haggling, so there really was n...
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Dealer Response

Thank you for the review. We are sorry you felt your experience was less than satisfactory. Our primary focus is to make it a great experience every time for our customers. We have tried to contact you and will keep trying. As always we want you to be happy wi... Read more

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Sales Rating 2012 ram 1500 Written by Jonnyboy1979 on 01/21/16 09:22:16 AM PST
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

We went to Doug smith on a recommendation from a coworker. Brent "shrek" nelson helped us. He knew what we were looking for, the price range we wanted to stay in and kept us in the truck we wanted. He was patient with our 2 young kids. We only test drove the one truck and left with it that night. B...
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Sales Rating Best Dealership in Utah Written by tylheaps on 04/24/15 11:29:00 PM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

I recently purchased my second car from Doug Smith in American Fork Utah. I returned to purchase my second car because I had such a great experience the first time. Our salesman Justin was very knowledgeable about the cars and treated us very professionally and made sure we were comfortable every st...
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Dealer Response

We're so happy to hear about your great experience at our dealership! Our team strives to exceed the expectations of every customer and provide truly exceptional service, and we're thrilled to know that Justin and the rest of the team were so great. We look fo... Read more

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Sales Rating Best car buying experience ever! Written by ellis10 on 09/23/14 09:06:36 AM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

We had a really bad experience buying our first car and so we were very nervous about going back to any auto dealership. But when we saw an ad for this car, we thought we'd take a chance on Doug Smith Autoplex. Thankfully, this experience was completely different from the previous one! We called Dou...
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Dealer Response

Thank you so much for taking the time to leave this great review. We're so glad that we were able to prove to you that car dealerships can take care of their customers and make sure they have a great experience. It's great to hear that Joe took such great care... Read more

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