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Doug Smith Chrysler Dodge Jeep Ram Sales Reviews

  • 501 W Main St
  • American Fork, UT 84003 (map)
  • (888) 528-1692
  • Chat with Dealer
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Sales Rating Best car buying experience ever! Written by ellis10 on 09/23/14 09:06:36 AM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

We had a really bad experience buying our first car and so we were very nervous about going back to any auto dealership. But when we saw an ad for this car, we thought we'd take a chance on Doug Smith Autoplex. Thankfully, this experience was completely different from the previous one! We called Dou...
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Dealer Response

Thank you so much for taking the time to leave this great review. We're so glad that we were able to prove to you that car dealerships can take care of their customers and make sure they have a great experience. It's great to hear that Joe took such great care... Read more

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Sales Rating Great Service Written by wagonista1 on 08/30/14 05:53:00 PM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

Doug Smith is a great dealer. I have bought two Subarus from them. They have great service, are really willing to go out of their way to help you, and have great prices. Will definitely go back next time I need to buy a car. Our salesman, Blaine, and one of the managers stayed very late to help us f...
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Dealer Response

Thank you for taking the time to leave us a review! We appreciate your repeat business and we look forward to seeing you again at Doug Smith.

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Sales Rating Hands down, best sales rep Written by glos on 08/06/14 05:57:36 PM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

We had just lost our previous vehicle and needed another one fast. We went to the first Subaru dealership we could find (Doug Smith), without ever thinking we would buy from them. We were just browsing and interested in a test drive. After browsing, we had to go to the front desk to ask for help sin...
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Dealer Response

That's great that Dave made you feel so comfortable. He's very good with his customers, and we're happy to have him on our team. We appreciate you leaving us a review and we hope to see you again soon.

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Sales Rating Great Buying Experience and Service Written by Msjk on 08/04/14 06:03:02 PM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

Just wanted to say that I had a very good experience in my purchase. I was not pressured or pushed into buying my vehicle. My sales rep was ver courteous and my buying experience great. I would like to thank Chase Y for his customer service on helping me and my wife get into our new vehicle. Thnx!
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Dealer Response

Chase is one of our top team members, and we're pleased to hear he was so helpful. We appreciate your review and look forward to seeing you again!

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Sales Rating Will never go anywhere else Written by Lauren040 on 07/24/14 10:01:09 AM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

My husband and I were looking to buy a used car. Had a TERRIBLE experience at 3 other dealerships. We walked into Doug Smith on a whim and Chase Y came right up and asked if he could help. From that interaction until the end of the day (literally, 10pm) he was polite, professional, knowledgeable and...
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Dealer Response

Lauren, we appreciate your great review for our team. We love to hear when our team provides a hassle-free experience for our customers. We hope you're enjoying those new Darts!

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