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Find Toyota Dealers in Rocky Mount, North Carolina

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The city of Rocky Mount, North Carolina is part of multiple counties. The current county selection is Edgecombe. However, you may choose from the following alternatives

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Rocky Mount, NC Toyota Car Consumer Discussions

Re: XLE QUOTE - WHAT'S YOUR OPINION??? [timberwolves]
by dbettshemby on Tue Jan 02 19:13:42 PST 2007
Well we thought so too until we arrived at the dealership. The dealership is Bobby Murray Toyota in Rocky Mount NC but I would advise (my opinion only) to steer clear. The salesperson presented us with an EXL that DID NOT contain the dvd/nav package that was listed as part of the installed optional features on their website. The only option installed was leather seats. He and his sales manager then commenced to become agitated with us when we immediately informed them of the "missing" options. They then blamed Toyota and stated that Toyota erroneously listed the features on their dealer website. Never mind the 2 minutes it would have taken the internet salesperson to walk to the vehicle on the lot and verify the features of the model that he produced a quote for. They then offered two free tanks of gas for the trip over and the hassle HOWEVER they withdrew the offer when they could not convince us to purchase another vehicle with the features for 4k more and wait for transfer. To sum it all up - they were rude, refused to accept responsiblity for the content on their websited (insisting that we need to call Toyota because it was their fault), and dismissive when they realized that we were educated buyers. I did make a compaint to Toyota Customer Relations but don't expect it to go anywhere since they send the complaint back to the dealer. Toyota did however state that they DO NOT control the content of their dealer's websites. We did however purchase from Marc Jacobson Toyota in Durham, NC. In the end we purchased a '06 Limited that was fully loaded with every feature (nav, dvd, light kit?, power 3rd row, etc) for 36k. This lines up with the kbb value and we won't have the 900 miles to contend with that were already on the "deal" that we set out to purchase. I do think Toyota should have more control over the dealers who sell their product. We have experienced more than one episode of rude and arrogant salespersons at the various Toyota dealerships that we have shopped. Our opinion: Good product + bad salesforce.
Can't buy the option pkg you want
by sportymonk on Tue Mar 08 12:32:03 PST 2005
Maybe the answer is to start telling the salespeople, "I'm sorry you won't sell what different area Toyota dealers sell. I came here wanting to buy your car and you (not personally but Toyota Management) have talked me out of it. Here is my business card. I am going to the Honda, Mazda (whatever to go buy WHAT I WANT.) When your management wakes up and decides to do business let me know. I want one but you won't let me buy it. Good -bye. (Walk out the door and don't look back.) One or two won't make a difference but if it happens enough, things will change. This is the year 2005 and people are educated. We shouldn't have to put up with this.
Re: 2005 HL Price in NC [tcp27705]
by sportymonk on Wed Dec 08 19:02:48 PST 2004
TCP27705 If you could, could you email me the name of the person you dealt with. Where else did you look? I am in Rocky Mount and am over there quite a bit. Don't want to drive halfway across the US if I can help it. Did you have a trade in and did they do you fair on that? Thanks, Sporty
Re: 2005 Sienna CE [michaela]
by thomcin on Tue Nov 30 07:51:22 PST 2004
The dealers name is Bobby Murray Toyota in Rocky Mount, NC. I dealt with the internet department and it was quick, easy, and the best bang for the buck.
racewalker
by vaeagles1 on Tue Oct 14 17:46:43 PDT 2003
Well - as a fellow virginian, I feel your pain. As a lawyer (who is not licensed in virginia), I can tell you a contract requires both an offer and acceptance. They made an offer and you did not accept, instead you shopped around. Though you did not technically say no to their offer, you did not accept it either. This is treated as a rejection and the offer is basically revoked. Try Bobby Murray Toyota in Rocky Mount, NC, they will work a good deal for you. Sorry and good luck.

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