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Mazda of Clear Lake Sales Reviews

  • 20101 Gulf Fwy
  • Webster, TX 77598 (map)
  • (888) 706-4366
  • Chat with Dealer
Sales Rating:

If you want the best car buying exprence of your life. Matt is you man!

Written by trentspeed on 07/31/13 07:03:01 AM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

I have been searching for a new vehicle online - so I could look at multiple makes/models etc. and review every safety record and test I could find. When I found the models I was most interested in I started the specific search...and found the Mazda of ClearLake site. Through the online system I was thankfully connected to Matt K. We communicated through email and by phone then I went and met him in person to look at several vehicles. He was willing to answer any questions I had, didn't mind taking me on quite a bit of a test drive, and was so friendly and helpful. I found him quite accomodating and not pushy! Yes, I am a woman who was trying to do all the searching and buying on my own. His manager Jorge was helpful as well and willing to let me take the car, if I wanted to, to meet with my husband who was unable to shop with me when I came to really check out the cars. This went on for several days and I kept sending Matt questions and he always sent me information, internet pricing deals, more files on other cars, etc. I felt he understands true customer service and is a caring and dedicated person who tries to understand needs and meet those needs as best as possible. The dealership gave me a very fair trade-in amount for my SUV and I decided on a great new little SUV thanks to Matt and his hard work. I would recommend anyone to visit with Matt for a new Mazda or even a pre-loved vehicle on their lot. Heck, and my purchase includes lifetime oil changes, so I cannot knock that! :)


Dealership Experience

How quickly did the dealer respond to your email inquiries? Not applicable While you were at the dealership, did you feel the dealership used your time well throughout the purchase process? Not applicable Did the dealer honor all commitments made? Yes

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