I had taken my truck in for service work on the bed cover lock cover and told them of a leak on the rack and pinion. They fixed the lock cover(no cost) and the rack and pinon, on the same service day(did not have to come back) and they explained the issue and possible causes. I have had no problem with the rack and pinon since. The fact that they fixed it all same day same trip saved me a lot of time and was greatly appreciated. They could have made me come back and did not. Because of that day the vehicle is back for some non related service work for me. I will and have used them again. I will have them on my list for the next vehicle I buy.