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Beck & Masten Kia Of Tomball Sales Reviews

  • 25503 Tomball Pkwy
  • Tomball, TX 77375 (map)
  • (888) 774-8655
  • Chat with Dealer
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Sales Rating Ecstatic customer will recommend Written by Rachboretski on 07/16/14 07:08:23 PM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

Allan o was my salesman and Charlson was my finance guy not only did they bend over backwards for me they were pleasant and not hard sales. I appreciate that because I too work in the service industry. They had a hard same to make but made it happen and I couldn't be happier. I will send all my frie...
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Sales Rating Warranty Refund Written by vince43 on 03/31/14 10:02:44 AM PDT
Recommend this dealer? No Purchased a vehicle from this dealer? Yes

I purchased a car for my in laws retirement. The salesmen were very nice. They failed to mention that the awesome Kia warranty is PURCHASED instead of warranted with the purchase. I actually bought the car. And then realized in the parking lot that they charged me for the warranty. So I returned and...
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Older Reviews (over 2 years old)

The following reviews are over two years old - their ratings are not used to calculate the dealer's current aggregated ratings.

Sales Rating Great Experience Written by caroljoy on 05/22/12 02:35:07 PM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

I had a great experience with this dealership. I found what I wanted online and negotiated the deal over the phone. The process took longer than expected once there to close deal but the staff was friendly and knowlegeable and worked with me so I could drive off the lot with my new Kia Forte.
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Sales Rating EXPERIENCE THE UNUSUAL Written by apriljoe on 04/10/12 11:02:31 AM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

The most helpful dealership ever. Even after you have your car and they have their commission, they still reach out to you to check on your happiness with the car and update you on your maintenance and any other questions you may have. Also, they offer lessons in many things from knowing your car, t...
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Dealer Response

Thank you so much for this amazing review. We strive to provide all of our customers with exemplary customer service, and we are so happy that we've provided you with just that. We look forward to working with you again in the future, so don't forget to check ... Read more

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Sales Rating awesome customer service! Written by sunshine7587 on 03/28/12 02:13:00 PM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

My salesman was Alan Overand. We originally went to the dealership to look at and price the Kia Soul. I was unhappy with the speed of the vehicle as i am used to a V8 Mustang. Alan suggested one of their turbo vehicles and was very patient while i test drove multiple cars before deciding on the Opti...
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Dealer Response

Thank you so much for this awesome review. We are so happy that we were able to find you a vehicle that suited your needs at a price you can afford. Alan is an asset to Beck & Masten team, and we are so happy to hear that we had the opportunity to work with yo... Read more

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