I live 75+ miles from Fred Haas. I already new what I wanted (the Scion XB) and had test driven one at another dealership. The other dealer didn't want to give much for my trade and didn't want to haggle over the price of the XB. (he was just plain rude) The sales person from Fred Haas that I spoke to on the phone (after the initial e-mail contact) was very helpful. I told her what I wanted, and that I was bringing my own financing. I told her what my trade was and we agreed on a price over the phone. By the time I got there the car was waiting for me. She took my car to check it out and suprisingly came back in just a few minutes. She took me to the finance department to sign over the transfer paperwork and I was out the door. The whole process took less than an hour. Even though I showed up late in the evening and they closed at 9, I was pleased to find that she was willing to stay late if needed to help me out. After a couple of days I called the salesperson to ask a few questions about the car (still trying to figure things out). She was very helpful and gave me all the information I needed. Even though she had already made the sale, she made me feel like a valuable customer. I will definitely travel the 75+ miles again to get that kind of service. It was well worth the trip. I highly recommend Fred Haas Toyota.
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