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AutoNation Chrysler Dodge Jeep Ram Spring Service Reviews

  • 21027 I-45 N
  • Spring, TX 77388 (map)
  • (877) 275-3708
  • Chat with Dealer
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Service Rating Definitely not the same Spring CDJR it used to be By edw8 on 06/12/13 08:42:59 PM PDT
Recommend this dealer? No

We were directed to Spring CDJR two years ago by USAA. The buying process could not have been smoother and for the next year service was great. Then AutoNation entered the picture and it is no longer the same place. We began by trying to schedule service on an 800 number indicated by the AutoNatio...
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Dealer Response

Hello and thank you for this honest feedback. What you describe is not typical of the high quality service we strive to offer. Please give us a call at (888) 508-3975 and mention this post. Our General Manager will work with you personally to ensure this is re... Read more

All Comments (1)

Older Reviews (over 2 years old)

The following reviews are over two years old - their ratings are not used to calculate the dealer's current aggregated ratings.

Service Rating Service By woodlands09 on 01/14/09 12:00:00 AM PST
Recommend this dealer? Yes

I came in for service work at this dealership. I was pleasantly surprised by how nice the facility was and how professional and courteous Rob the service advisor was. I needed an oil change and i told him i had a coupon from another dealership. He said ok that they would honor it. I was in and out o...
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Service Rating The Worst Service Department I've encountered By warrior86 on 11/15/08 12:00:00 AM PST
Recommend this dealer? No

Unprofessional and inefficient service department. We have been a customer of Spring Dodge in the past, but never again. We desperately needed their help today with what seemed to me to be a very simple question that any knowledgeable Dodge service tech should know: Where is the sticker with the ser...
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Service Rating Poor customer service By emaier on 04/24/08 12:00:00 AM PDT
Recommend this dealer? No

I purchased a town and country minivan from Spring Chrylser Jeep Dodge about 1 year ago. Shortly after I bought it, the driver side trim panel started to peel off (held on by 2-sided tape). I brought it in to be inspected, they agreed to cover under warranty and they ordered parts. The new panel ...
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Service Rating Horrible Service - Will not have my business again. By niky on 08/11/07 12:00:00 AM PDT
Recommend this dealer? No

Needed some service done on my truck. Called beforehand and was given a quote. I was very specific as to what needed to be done. Having arrived waited 15 minutes before being approached by the service adviser. In the meantime the shuttle bus left and I needed a ride to work. Wanted to call my collea...
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