I took my F350 in to get the air conditioner fixed. I was told the problem was a leak in one of the hoses. Ths cost to fix was $638. After getting the truck out of service the work performed lasted for 5 hours and the air stoped cooling again. I took the truck back and was told that there was a problem with the compresor and the cost to fix it would be an additional $500 plus. I understand that mistakes can happen but it is how a dealship service departman handels the mistakes that is important. This dealership was very unresponsive in trying to solve the problem. I spoke to the mechanic that performed the work and he told me that he had to purchase a $200 special tool to find the freon leak in my aircondisoner and was sorry that he missed it the first time but no refund was offered. They expected me to pay over $1100 for a $500 repaire bill. I had always taken my truck to this dealer in the past but they have lost me as a customer for ever and probably as a Ford customer to boot. I will never go back to this dealership and can not recommed them.
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