Mercedes-Benz of San Juan Service Reviews
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Mercedes-Benz of San Juan Service Reviews

  • 400 E Expy 83
  • San Juan, TX 78589 (map)
  • Chat with Dealer

Service Reviews

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Service Rating Excellent Service By Videogil on 04/01/16 03:45:31 PM PDT
Recommend this dealer? Yes

First of all, Mercedes Benz of San Juan is at the forefront of customer service and professionalism as a whole. It should be of no surprise the service department is top notch. Humberto Maldonado and his crew always deliver at a high level. The buying experience from purchase to after-the-sale has b...
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Service Rating Excellent Service By MBenzE350 on 02/24/16 06:32:03 AM PST
Recommend this dealer? Yes

I've been a MB owner, since I purchased my 2011E350 Coupe. One of the reasons that I still have that vehicle is the confidence that I have in its servicing, starting with my experience with Mike Santos. Yes, it costs a bit more than your typical tune and lube, but I drive away knowing that my vehicl...
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Service Rating 5 Star Service By Kwatson1969 on 11/12/15 05:33:51 PM PST
Recommend this dealer? Yes

Although this isn't the service site, it is important to know what you are getting yourself into when your Mercedes needs servicing. Mike Santos has been in the Service Department for as long as I've owned my GLK 250. He has always taken great care of us, such as timely updates, fixes the first ti...
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Service Rating Customer care By johnoz on 07/14/15 04:44:13 AM PDT
Recommend this dealer? Yes

Customer care is number one at MB of San Juan. I recently brought my GLK-350 in for service. I was met by Daniel Lauer, Service Director, while the GLK was being serviced; he regularly kept me updated on the status of the work, as well as when to expect to receive the vehicle. All of this was apprec...
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Older Reviews (over 2 years old)

The following reviews are over two years old - their ratings are not used to calculate the dealer's current aggregated ratings.

Service Rating Exceptional People By mohammadskhan on 07/26/13 09:49:51 AM PDT
Recommend this dealer? Yes

Hi all, I've been visiting this dealership for over 3 years now and have always had great exceptional service performed on my car. Everyone I meet there, from their service rep, service manager to the dealership manager have been courteous, exceptionally professional and always to took the time to ...
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