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Dealer Sales Reviews

Sales Rating:

Satisfactory experience, "BUT".

Written by wsandman on 03/13/12 06:48:59 AM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

As a total sales experience I would rate my purchase as very good. I had a knowledgeable sales Rep. the knew and understood the product line. In fact he was the Salesman of the year for the last 2 years so I believe that worked to my advantage in getting a satisfactory deal on my purchase. My biggest complaint is what I will refer to as the profit packer additional dealer option charge on every single vehicle on the lot. $1000 for what they call a exterior and interior protection package. This was a bunch of BUNK. It was the only Chrysler dealer in town to do this. However, the vehicle I wanted (color and options) was only available at this dealership. A slippery way to pack the margin in the sale and give the consumer no choice in his or her purchase.


Dealership Experience

How quickly did the dealer respond to your email inquiries? Not applicable While you were at the dealership, did you feel the dealership used your time well throughout the purchase process? Yes Did the dealer honor all commitments made? Not applicable

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